Account Executive managing and growing customer relationships at CVS Health. Focus on client satisfaction, revenue, and strategic account planning in the healthcare sector.
Responsibilities
Manages to retain and grow existing customer relationships
Executes tactical components of the account team’s business plan for each customer
Responsible for managing Plan Sponsor/Producer Concerns
Discuss service levels and expectations, process improvements, and operational efficiencies
Attends in-person client meetings, including Open Enrollment sessions and ad hoc meetings
Offers creative product and service solutions
Monitors ongoing client's product lines and services to ensure needs are met
Supports the overall annual business plan and account strategy
Collaborates with internal and external stakeholders to develop renewal options and negotiate pricing strategies
Coordinates service work/resolution of service issues
Requirements
5+ years Client relationship experience supporting the Healthcare Industry
Previous Account Management experience with a Health plan carrier
Must be able to attend onsite client and in office meetings
Industry knowledge of employee benefits and/or health insurance
Monitoring and report management experience
Client-facing / presentation experience
Active Health & Life Insurance license or must obtain within 90 days of hire
Proficiency in Microsoft Office
Able to travel up to 20% of time
Benefits
Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility
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