Systems Administrator managing Salesforce applications and supporting infrastructure at FNBO. Responsible for system performance, enhancements, technical support, and reporting solutions.
About the role
- Salesforce Administrator responsible for the Salesforce CRM platform at London & Partners. Delivering solutions and improvements while collaborating with business users.
Responsibilities
- The Salesforce Administrator will be responsible for executing configuration, support, maintenance and improvement of our Salesforce CRM platform.
- They will work closely with users around the business to deliver solutions that meet business needs.
Requirements
- Salesforce Admin Cert (ADM201/202) certified or equivalent experience
- Experience working with Sales Cloud essential and Experience Cloud and Marketing Cloud desirable
- Experience with Docusign integration essential
- Experience with other API integrations desirable e.g. SmartSurvey
- Experience with middleware e.g. Rapidi desirable
- Strong stakeholder management skills and excellent verbal and written communication
- Good knowledge of business analysis techniques
- Process oriented with an ability to identify areas around the business where Salesforce could add value
- Knowledge of Agile Project Management and JIRA desirable
- Demonstrates continued personal/professional development (Trailheads, Certs etc)
- Active in the Salesforce community
Benefits
- To join a fast paced, flexible and inclusive social enterprise
- Hybrid working environment
- 30 days’ holiday in addition to UK public holidays
- Excellent employer pension contribution and Medical Cash Plan
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