Salesforce Administrator shaping and scaling Salesforce solutions for Trulioo’s identity verification platform. Collaborating with teams to design workflows and report on insights.
About the role
- Salesforce Administrator managing CallRail's enterprise-grade Salesforce environment. Leading administration and integration efforts while enhancing go-to-market efficiency.
Responsibilities
- Provide day-to-day Salesforce administration, including user setup, profiles, permission sets, and license management for 130+ users.
- Design, configure, and deploy Salesforce solutions using Flows, record types, dynamic layouts, approval processes, dashboards, and reports.
- Implement standardized governance policies that improve data quality and system consistency.
- Own and optimize third-party integrations with tools such as LeanData, Outreach, Gong, Qualified, and others.
- Participate in monthly agile sprints, backlog grooming, and iterative delivery through Asana-based project management.
- Apply a declarative-first approach to automation and system design, ensuring cross-functional maintainability and alignment with Salesforce’s product evolution.
- Use sandbox environments for testing and validating changes before production deployment; partner with the Salesforce Architect to explore DevOps tools and best practices.
- Oversee the third-party system release management cycle, ensuring features and functionality are fully tested and aligned with roadmap timelines.
- Maintain clear and accessible documentation in Confluence and Google Workspace to support knowledge sharing and continuity.
- Contribute to our roadmap for AI-powered features across our techstack in 2026 and beyond.
Requirements
- 2+ years of Salesforce administration experience, ideally within a B2B SaaS environment.
- Salesforce Administrator Certification (required); other Salesforce certifications are a plus.
- Strong command of Salesforce Flow and other declarative tools.
- Familiarity with enterprise-scale Salesforce architecture (200+ Flows, multiple custom objects, complex role hierarchies).
- Comfort with large datasets, Excel, and analytical reporting.
- Excellent cross-functional communication skills and stakeholder management.
- Experience supporting Agile workflows and tools like Asana.
- Exposure to Einstein, Agent AI, or similar Salesforce-native AI solutions preferred.
- Experience with Confluence or similar documentation platforms.
Benefits
- Healthcare (one option covered at 100% for employees)
- Dental & Vision Coverage
- Competitive HSA with company matching
- Paid parental leave
- Flexible vacation policy
- 401K options with company dollar-for-dollar match
- Employee stock options available from day one
- $2,000 annual educational allowance
- Catered lunch every Tuesday * an in-office perk
- MARTA transportation or office parking expenses covered
- Employee charitable donation company match, up to $500 annually
- Regular company outings and events
- Hybrid work options with $500 office stipend to set up your home office
- Designated bike storage
Job title
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Degree requirement
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