Salesforce Administrator enhancing Signicat's Salesforce platform and ensuring operational effectiveness for sales and finance teams. Engaging stakeholders for business requirements and process improvements.
About the role
- Senior Salesforce Administrator overseeing commercial Salesforce systems at ITRS based in London. Driving improvements for sales processes and supporting system integrations.
Responsibilities
- Work across the commercial ecosystem to ensure changes are scalable, maintainable, and aligned with architecture best practices.
- Drive ongoing improvements to Salesforce to ensure it remains the single source of commercial truth at ITRS.
- Support systems that are tightly integrated with Salesforce and critical to GTM execution, such as Clari, Apollo, and ZoomInfo.
- Ensure integrations remain stable, monitored, and fit for purpose as the ecosystem evolves.
- Partner with our teams and vendors to troubleshoot issues and implement improvements.
- Provide guidance on best practice usage, scalable configuration, and process improvement.
- Provide daily user support, troubleshoot issues, and implement solutions.
Requirements
- Essential:
- A highly technical and proactive approach, with the ability to work independently and deliver consistent, high-quality outcomes.
- 4+ years as a Salesforce Administrator, with expertise in Sales Cloud.
- Certifications: Salesforce Administrator (ADM 201) required.
- Expertise in Salesforce configuration (Flows, Lightning Experience, formula fields).
- Experience with data management (Data Loader, Workbench) and deployment tools (Gearset).
- Familiarity with AppExchange tools, third-party integrations, and Salesforce security models.
- Experience communicating ideas clearly, collaborating with diverse teams, and building trusted relationships across all organisational levels.
- Experience identifying challenges, proposing practical solutions, and implementing improvements to achieve impactful results.
- Desirable:
- Expertise in Service Cloud, Agentforce, CPQ and Certinia.
- Certifications: Advanced Administrator (ADM 211), Salesforce Platform App Builder, Salesforce Service Cloud Consultant, and AI Specialist.
- Experience with Prompt Builder.
Benefits
- Health Insurance and Dental Health Cover for you and your dependants
- Employee Assistance Programme
- Pension
- Flexible Hybrid Working
- Enhanced Parental Leave
- Travel Insurance
- Life Assurance
- Income Protection
- Referral Bonus
- Buy and Sell Holiday
- Training Reimbursement
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Salesforce Administrator managing Salesforce CRM and CPQ operations for Five9. Collaborating with GTM teams to support platform stability and improve workflows.
Associate Salesforce Administrator optimizing Salesforce Service Cloud for Boeing's operations. Partnering with teams to improve agent productivity and customer satisfaction in Bangalore.
Salesforce Administrator supporting Harlem Children's Zone's Research and Evaluation Department. Handling system administration, data quality, and Salesforce skill development across the organization.
Senior Salesforce Manager overseeing CRM development and management for Premier League Foundation. Driving data insights and operational excellence to enhance social impact in communities.
Senior Solution Engineer I at Sitetracker delivering tailored solutions for customers. Leading feature development projects while collaborating with internal teams in a hybrid work environment.
Salesforce Administrator managing day - to - day configurations and improvements for S&P Global Mobility's CRM system. Supporting user needs and ensuring data quality across various departments.
Salesforce Administrator enhancing Salesforce platform for a leading Data Analytics firm. Collaborating with stakeholders to ensure platform stability and improved user experience while performing administrative tasks.
Salesforce Administrator managing and optimizing systems for Jack.org, ensuring fundraising and program tracking. Collaborating with diverse teams to improve workflows and enhance data integrity.
Salesforce Administrator supporting Sales Operations, Support, Marketing, and Finance departments at Thales. Responsible for troubleshooting issues and implementing solutions across Salesforce platform.