Sales Support Manager overseeing a team to ensure customer satisfaction in the Industrial Team at Ferguson. Supervise a team of Inside Sales members to meet business objectives and enhance service quality.
About the role
- Sales Automation Manager at amber linking marketing and account activities to optimize lead conversion. Develops automation strategies for B2B SaaS products in a hybrid work environment.
Responsibilities
- You connect tools like HubSpot, LinkedIn, web tracking and others to automatically engage leads
- You drive the automation and scaling of marketing and account processes and develop data-driven strategies
- You analyze funnel data, identify automation opportunities and implement them operationally
- You handle the technical setup of new tools, interfaces and integrations in the marketing and account areas
- You work closely with the Marketing and SDR teams to establish and continuously improve a targeted lead-nurturing strategy
- You monitor every lead in the funnel and ensure we communicate with them using the appropriate messaging
Requirements
- You live and breathe sales automation and are passionate about turning ideas into working workflows — ideally in a B2B SaaS environment
- You are comfortable with tools like HubSpot, Zapier, Make or similar platforms and are willing to dive into webhooks when needed
- You enjoy building processes and constantly questioning, streamlining and smartly linking them together
- You work in a data-driven way but always prioritize pragmatic solutions we can implement quickly and sensibly
- You can clearly communicate technical requirements and bring structure to complex systems
- You communicate confidently and reliably — in German and English — with various stakeholders
Benefits
- Workations — since you’ll be working in an international team, our workations have so far always been abroad 🏖️
- Attractive, performance-based compensation with a substantial fixed salary component plus a variable bonus 💰
- We support your personal development through training and give you room for responsibility
- Flexible work — from home, from one of the coolest co-working spaces in Aachen (the Digital Church), or from Cologne — whenever it suits you
- We cover your Germany job ticket for flexible commuting
- A team of motivated people who are eager to make AI solutions accessible to mid-sized companies
- Work with the latest technologies and tools 🔨
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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