Customer Success Manager responsible for client relationships and onboarding for amber's AI search platform. Focusing on customer retention and upselling strategies within a hybrid work model.
AM
amberSearch
Currently Hiring
About the company
Utilise the added value of AI with little effort!
🔸 Our vision: We go beyond traditional search and use generative AI [👉 amberAI] to make internal company knowledge not only findable, but also understandable and immediately usable.
🔸 The omnipresent problem:
Who hasn't experienced it? You do a quick search for information and can't find anything in the company's internal systems.
After asking colleagues for help and finally finding the right document, it still takes ages to compose an email based on it.
Employees spend an average of 25 minutes a day searching - a figure that has risen by 77% in recent years.
Skills shortages, demographic change and growing data silos are making it increasingly difficult to make internal expertise accessible.
🔸 Our solution - amberSearch & amberAI:
With amberSearch, we bring light into the darkness of data chaos.
Our AI-based search engine makes it possible to search through all company data - from emails and documents to chat histories - quickly and easily.
But we go one step further: with amberAI, we offer the possibility to ‘chat’ directly with documents.
Instead of poring over endless pages, amberAI provides precise answers to complex questions based on the company's internal knowledge base.
Currently, over 60 customers are optimising their internal knowledge management with our solution and are experiencing significant time savings and efficiency gains.
🔸 More than just software:
amberSearch and amberAI not only stand for advanced technology, but also integrate perfectly into everyday working life - whether in Teams, SharePoint, on the desktop or as a plug-in in the browser.
We enable a knowledge culture in which information flows freely, decisions are based on solid data and innovations are driven forward more quickly.
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20 jobs found
Customer Success Manager enhancing client relationships and developing growth strategies in a hybrid role. Engage with clients to drive satisfaction and success with AI - based solutions.
Business Development Representative at amber engaging potential customers and representing our AI - based knowledge platform. Building relationships and managing outbound campaigns to drive sales growth.
Backend Engineer developing scalable backend services for an AI - powered platform at amber. Collaborating with teams to enhance user experience and maintain system reliability in a hybrid work setup.
AI Engineering Intern designing and fine - tuning AI models for a cross - system platform enhancing employee knowledge access. Collaboration with teams to implement innovative AI solutions is key.
Business Development Representative creating relationships with potential customers for AI platform. Conducts outreach via calls, emails, and social selling to generate qualified leads.
Backend Engineer focused on developing scalable backend services for AI platform. Collaborating with teams to enhance internal workflows and drive feature rollout in Germany.
AI Engineering Intern focused on designing and fine - tuning AI models for a knowledge access platform in an international team. Collaborate with cross - functional teams to develop innovative AI strategies.
Marketing intern supporting content creation, social media management, and event preparation for AI - driven knowledge platform amber. Engaging in various marketing tasks while working in a dynamic team.
Business Development Representative driving sales through initial client interactions for AI - based knowledge solutions. Collaborating with marketing and sales teams to enhance engagement and pipeline results.
Enterprise Architect at amber developing scalable IT systems and architecture. Defining enterprise architecture frameworks, driving cloud strategies, and ensuring compliance standards in a hybrid environment.
AI Engineering Intern at amber developing and fine - tuning AI models for an efficiency tool. Collaborate in a research - driven environment, focusing on innovative AI strategies and applications.