Intern in Sales EMEA at Schwan Cosmetics focusing on customer contact research and sales presentations. Collaborating with sales teams on various tasks and preparations.
About the role
- Sales Support Manager overseeing a team to ensure customer satisfaction in the Industrial Team at Ferguson. Supervise a team of Inside Sales members to meet business objectives and enhance service quality.
Responsibilities
- Supervise a team of 12-14 Inside Sales team members to ensure high-quality customer service standards, meet business objectives, and help to resolve customer concerns
- Effectively set priorities and expectations based on business needs
- Mentor, train, motivate, and develop team members to be successful
- Set expectations and goals by driving associate/team performance
- Ensure customer satisfaction and retention, assure sales team engagement, and build strong associate relationships
- Evaluate associate key performance indicators and identify training needs and development opportunities
- Participate in the work of associates to understand and distribute workload, drive efficiency, and ensure effective work/life balance
Requirements
- 1-2 years of prior management/leadership experience is strongly preferred
- Mechanical/Industrial sales experience is required
- Experience using process and metrics/data to lead a team
- Must possess a strong service orientation and the desire to serve internal and external customers
- Ability to build strong interpersonal relationships and possess outstanding communication skills (oral and written)
- Ability to quickly learn company systems and platforms
- Must possess solid computer skills, including Microsoft Office; prior Trilogie and Salesforce experience is a plus
Benefits
- health insurance
- dental
- vision
- paid time off
- life insurance
- 401(k) with a company match
- mental health coverage
- gender affirming and family building benefits
- paid parental leave
- associate discounts
- community involvement opportunities
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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