Customer Success Sales Representative driving client engagement in digital banking at a leading PayTech company. Focused on relationship building through inbound and outbound calling while achieving team KPIs.
About the role
- Sales Account Executive responsible for generating hardware and coffee sales to small and medium sized businesses in the US and Canada. Building relationships and contributing to revenue growth at Bellwether Coffee in Berkeley.
Responsibilities
- Outbound prospecting; generate interest and qualify leads
- Build and maintain quality pipeline; develop relationships with potential customers
- Develop expertise in Bellwether’s value proposition and collaborate with team to iterate pitch and communicate purposefully with prospective customers
- Conduct sales presentations, negotiate contracts, close sales
- Collaborate cross functionally with Marketing, Finance, and Service departments to ensure successful handoffs and ensure excellent customer service from sale to delivery/installation
- Attend company and industry events to help generate interest and sales
- Provide feedback to Marketing and work closely to develop sales materials
- Effectively use CRM software to track sales activities; maintain dashboard and provide progress reports
- Research and understand market and specific challenges in industry or sector
- Implement and test strategies to meet business objectives
- Other duties and project as assigned
Requirements
- 3+ years of experience in sales related role
- Undergraduate degree or equivalent
- SMB sales experience preferred
- Excellent communication and relationship building skills
- Proven customer service skills
- Ability to work independently and in a team environment
- Strong analytical and problem-solving skills
- Familiarity with CRM tools
- Demonstrated ability to negotiate and close deals
- Self motivated and results driven
- Experience in hardware or coffee sales a plus
- Authorized to work in the U.S.
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