Sales Support Specialist supporting Civica’s Revenue Operations. Focused on managing sales processes, customer interactions, and data accuracy for enhanced revenue performance.
About the role
- Revenue Operations Lead managing CRM systems for Olé Life's innovative insurance platform. Design and implement processes driving sales, marketing, and retention strategies.
Responsibilities
- Liderar la implementación, configuración y administración del CRM de Olé Life (HubSpot preferido)
- Diseñar workflows, automatizaciones e integraciones que aseguren escalabilidad, precisión y eficiencia operativa
- Construir y mantener dashboards e informes que consoliden métricas de Ventas, Marketing y Retención, generando visibilidad y accountability
- Colaborar con el equipo de Revenue en forecasting, seguimiento del pipeline y cumplimiento de objetivos comerciales
- Identificar oportunidades de automatización y simplificación de procesos en toda la operación go-to-market (HubSpot, Slack, entre otras herramientas)
- Ser un socio estratégico del liderazgo, garantizando que los datos y KPIs sean confiables, accionables y estén alineados con las prioridades del negocio
- Aportar análisis e insights que orienten las decisiones y ayuden a alcanzar las metas de crecimiento.
Requirements
- +4 años de experiencia en Revenue Operations, Sales Operations o funciones similares en empresas SaaS, fintech o insurtech
- +2 años administrando HubSpot (u otro CRM), incluyendo automatizaciones, reportes y gestión de datos
- Sólido pensamiento analítico y capacidad para traducir datos en decisiones de negocio
- Conocimiento de herramientas de automatización (n8n, Zapier, Clay) y manejo básico de APIs o scripting
- Excelentes habilidades de comunicación y colaboración transversal
- Perfil proactivo, detallista y orientado a la escalabilidad
- Residencia en Buenos Aires (Argentina), Ciudad de México (México), São Paulo (Brasil) o Lima (Perú).
Benefits
- Compensación competitiva + incentivos por performance
- Oportunidad de sumarse a una compañía en misión y en etapa de crecimiento
- Desarrollo profesional e impacto real en la industria
- Equipo multicultural y remote-friendly, basado en transparencia y ownership
- La posibilidad de transformar la manera en que los seguros se viven en la región.
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