Hybrid Revenue Operations Analyst

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About the role

  • Revenue Operations Analyst optimizing revenue engine at ePayPolicy. Manage GTM stack performance, workflows, and CRM integrations in a hybrid work environment.

Responsibilities

  • Own the daily performance and technical health of our GTM stack
  • Build and maintain executive level dashboards
  • Create, optimize and automate operational workflows to generate a humming revenue engine
  • Handle rapid-response CRM updates including new field creation, picklist adjustments, and page layout tweaks to support new tech onboarding
  • Perform regular mass updates to Opportunities to ensure executive reporting remains accurate
  • Manage the cleanup of the CRM environment by merging duplicate records and deleting obsolete data
  • Design and audit complex HubSpot workflows and Clay workbooks for lead enrichment, nurturing, and internal notifications
  • Own the plumbing between tools (Clay ↔ HubSpot ↔ Salesforce) to ensure data flows bi-directionally without manual intervention
  • Build and manage an automated request intake system (Airtable + Slack) to streamline how revenue teams report bugs or request quick CRM updates
  • Monitor the daily health of our stack and serve as the primary POC for breaks
  • Diagnose and resolve integration errors
  • Support the automated commission process in Airtable; field review requests and investigate reporting breaks in Salesforce
  • Pull and interpret reports from PowerBI for one-off requests and for new dashboard creation needs
  • Meet weekly with Sales and Marketing to translate campaign ideas into technical requirements and provide sprint updates on tech fixes or new builds
  • Maintain a Tech Dictionary mapping out our automation logic

Requirements

  • Salesforce "Power User": Must have practical experience with Salesforce field creation, Data Loader (mass updates), and record merging. You know how to make changes without breaking existing automation.
  • Tech Savvy: Builder experience with Hubspot and Airtable required.
  • Automation Enthusiast: Experience with Clay, Gong, and Instantly is highly preferred. You enjoy building "waterfalls" of data.
  • Detail-Oriented & Cautious: You understand that a mass update to 1,000 Opportunities requires double-checking filters and running a backup first.
  • BI Literate: You are comfortable navigating PowerBI dashboards to find the data you need for the leadership team.
  • Proactive Self-Starter: You don't wait for a ticket; you see a gap in the process or a messy dataset and take the initiative to clean it up.
  • Excellent Communicator: Comfortable working cross-functionally with Sales and Marketing leads and leadership as well as representatives to ingest, document, prioritize and provide updates to projects and ad hoc requests.

Benefits

  • Competitive salary
  • Comprehensive benefits package with employer-paid basic life and disability premiums
  • 401K
  • Unlimited PTO
  • Company-sponsored quarterly “ePayItForward” initiatives
  • Supportive and inclusive company culture with a focus on work/life balance
  • Fully-stocked kitchen
  • Lunch stipend when working onsite
  • Open communication (We won’t box you in! If you have a cool idea for a product improvement or a suggestion on how to improve the customer experience, let’s talk about it. We value everyone’s ideas and opinions.)
  • Huge opportunity for growth

Job title

Revenue Operations Analyst

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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