Revenue Operations Analyst optimizing revenue engine at ePayPolicy. Manage GTM stack performance, workflows, and CRM integrations in a hybrid work environment.
Responsibilities
Own the daily performance and technical health of our GTM stack
Build and maintain executive level dashboards
Create, optimize and automate operational workflows to generate a humming revenue engine
Handle rapid-response CRM updates including new field creation, picklist adjustments, and page layout tweaks to support new tech onboarding
Perform regular mass updates to Opportunities to ensure executive reporting remains accurate
Manage the cleanup of the CRM environment by merging duplicate records and deleting obsolete data
Design and audit complex HubSpot workflows and Clay workbooks for lead enrichment, nurturing, and internal notifications
Own the plumbing between tools (Clay ↔ HubSpot ↔ Salesforce) to ensure data flows bi-directionally without manual intervention
Build and manage an automated request intake system (Airtable + Slack) to streamline how revenue teams report bugs or request quick CRM updates
Monitor the daily health of our stack and serve as the primary POC for breaks
Diagnose and resolve integration errors
Support the automated commission process in Airtable; field review requests and investigate reporting breaks in Salesforce
Pull and interpret reports from PowerBI for one-off requests and for new dashboard creation needs
Meet weekly with Sales and Marketing to translate campaign ideas into technical requirements and provide sprint updates on tech fixes or new builds
Maintain a Tech Dictionary mapping out our automation logic
Requirements
Salesforce "Power User": Must have practical experience with Salesforce field creation, Data Loader (mass updates), and record merging. You know how to make changes without breaking existing automation.
Tech Savvy: Builder experience with Hubspot and Airtable required.
Automation Enthusiast: Experience with Clay, Gong, and Instantly is highly preferred. You enjoy building "waterfalls" of data.
Detail-Oriented & Cautious: You understand that a mass update to 1,000 Opportunities requires double-checking filters and running a backup first.
BI Literate: You are comfortable navigating PowerBI dashboards to find the data you need for the leadership team.
Proactive Self-Starter: You don't wait for a ticket; you see a gap in the process or a messy dataset and take the initiative to clean it up.
Excellent Communicator: Comfortable working cross-functionally with Sales and Marketing leads and leadership as well as representatives to ingest, document, prioritize and provide updates to projects and ad hoc requests.
Benefits
Competitive salary
Comprehensive benefits package with employer-paid basic life and disability premiums
Supportive and inclusive company culture with a focus on work/life balance
Fully-stocked kitchen
Lunch stipend when working onsite
Open communication (We won’t box you in! If you have a cool idea for a product improvement or a suggestion on how to improve the customer experience, let’s talk about it. We value everyone’s ideas and opinions.)
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