Customer Support Representative focused on DIY markets for KNIPEX, overseeing customer inquiries and providing active support for sales teams. Engaging with various departments and maintaining customer records for efficient operations.
About the role
- Regional Sales Executive managing fleet management business in Northern Chicago. Driving new client acquisition and market share expansion through strategic sales plans and relationship building.
Responsibilities
- Achieve and exceed annual sales targets and fleet management solutions and related services.
- Develop and execute strategic sales plans to expand the customer base and penetrate new markets.
- Leverage Challenger-based and consultative selling techniques to manage complex sales cycles and close high-value deals.
- Provide clients with actionable insights on industry trends, operational strategies, and emerging challenges in fleet management.
- Maintain a robust sales pipeline using CRM tools (e.g. Salesforce), ensuring accurate forecasting and activity tracking.
- Partner with fleet customers to understand their operational needs, pain points, and business objectives.
- Communicate compelling value propositions through tailored proposals and presentations.
- Foster strong relationships from the C-level to support retention and account growth.
- Collaborate cross-functionally to deliver seamless customer experiences and drive long-term account growth.
Requirements
- Bachelor’s degree in a related discipline and four years of experience in a related field.
- Safe drivers needed; valid driver’s license required.
- Travel required: up to 80%.
- Trucking/fleet sales experience preferred.
- Proven ability to prospect and develop new business working an account list and track record of growing accounts from existing base.
- Working knowledge of sales and marketing techniques and best practices.
Benefits
- A competitive salary and top-notch bonus/incentive plans.
- Exceptional work-life balance, flexible time-off policies and accommodating work schedules.
- Comprehensive healthcare benefits, with multiple options for individuals and families.
- Generous 401(k) retirement plans with company match.
- Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
- Professional development and continuing education opportunities.
- Access to financial wellness/planning resources.
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