Customer Service Representative handling orders and client support in Belgium for Univar Solutions. Collaborating with various internal departments to ensure customer satisfaction.
About the role
- Real estate management professional in customer service role at a company with 20,000 properties in Germany. Responsible for tenant support, data management, and interdepartmental collaboration.
Responsibilities
- First point of contact for tenants and prospective tenants on all matters related to leasing and contract terms — via telephone and at the on-site service center
- Documenting and maintaining tenant data in the system
- Collaborating with other departments to respond to inquiries
- Receiving telephone inquiries and forwarding them to the appropriate contact within the company
- Preparing meeting rooms
Requirements
- Successfully completed vocational training as a Real Estate Clerk / Property Management Specialist (m/f/d)
- Good knowledge of MS Office and WODIS
- Professional experience in customer service is an advantage
- Strong communication skills and customer orientation
- Patience and empathy
- Friendly and helpful demeanor
Benefits
- A permanent position with challenging and varied responsibilities
- A diverse range of tasks in a pleasant working environment
- Attractive compensation with holiday and Christmas bonuses and a competitive company pension scheme
- Employer-funded supplementary health insurance with an annual health budget of €900 and additional versatile benefits
- Good work–life balance through flexible working hours, the option to work remotely, and Early Friday Finish
- Individual training programs to develop your personal skills
- On-site company fitness center, sauna, and swimming pool in the office building
- The option to rent a company-owned apartment
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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