Hybrid Principal UX Researcher

at skillventory - A Leading Talent Research Firm

• Job title: Principal UX Researcher
• Job type: Full Time
• Experience level: Lead
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Durham, United States

About the role

• Principal UX Researcher at Fidelity focusing on user needs and business outcomes through design research. Engage with stakeholders to optimize product strategy and improve usability.

Responsibilities

• Own an area of focus in which you identify and prioritize the research that will most effectively drive user and business outcomes.
• Engage daily with Product, Design, and Content stakeholders to understand priorities and key initiatives.
• Scope qualitative and quantitative research studies with stakeholders to define objectives, research questions, constraints, and most efficient/effective approach.
• Execute project work independently.
• Share insights & recommendations with stakeholders, ensuring that recommendations influence product strategy and design decisions and improve business and user outcomes.
• Contribute to the UX Research community.

Requirements

• 7+ years of proven experience conducting/leading Design Research/User Experience Research efforts.
• Bachelors and/or Masters in Design, Human Factors, Psychology, and/or related field highly preferred.
• Proven ability to design and execute qualitative and quantitative research methods, including 1:1 interviewing, concept testing, usability testing, heuristic evaluation, and survey design.
• Experience with the Jobs to Be Done framework.
• Ability to recommend appropriate research method & approach, based on objectives and constraints.
• Strong written and verbal communication skills, with ability to rapidly analyze research data and share insights and recommendations succinctly, with a strong point of view and actionable takeaways.
• Curiosity and confidence to ask questions that will uncover stakeholders’ true research needs.
• Excellent interpersonal skills to influence and build trust with users and stakeholders in product, design, and content.
• Ability to tie research insights and recommendations to business needs and problems.
• Growth mindset – a strong desire to learn and improve, willingness and ability to give and receive feedback that improves deliverables and outcomes.
• Familiarity with analytics and in-market experimentation preferred.

Benefits

• Fidelity follows standard product-development frameworks that put user needs at the center of all that we do.
• Participation in initiatives that improve our practices and processes.