Director of UX Research leading user research function at Insulet Corporation. Championing user - centered design and driving insights for product decisions in the medical device field.
About the role
- Lead UX Research for the Academic & Government business segment at Elsevier, shaping user behaviours and influencing strategy through impactful research techniques.
Responsibilities
- Focuses on customer and user needs by understanding use cases, integrating UX feedback into design, aligning teams to meet expectations, sharing insights, and analysing market segments and competitors.
- Applies creative problem solving by thoroughly analysing briefs, exploring multiple perspectives, collaborating with stakeholders and designers, and using research insights and reflection to guide and test solutions.
- Leads user-centred product design by applying diverse UX research techniques, mentoring junior team members, producing research documentation, and collaborating with UX and visual designers to shape both structure and visual identity.
- Uses data-driven analysis and testing to inform strategy by regularly testing with users, establishing key metrics, iterating research methods, summarising insights, and identifying data gaps to improve decision-making.
- Demonstrates strong technical research skills by expertly using relevant tools and software across varied contexts, mentoring junior researchers, and collaborating effectively with tech teams.
Requirements
- Deep understanding of UX research best practices and tools.
- Design and oversee user research initiatives, leveraging methods such as ethnographic studies, usability testing, and analytics.
- Build strong relationships across teams and functions, fostering collaboration in research and design efforts.
- Bachelors or Masters degree in a design subject (Psychology, UX, HCI, Product Design, Design, Graphic Design, etc discipline) is preferred, but not required.
Benefits
- Health care plans and benefits
- Modern Family Benefits, including maternity, paternity, adoption and surrogacy
- Life assurance and accident policies
- Comprehensive pension and retirement plans
- Access to learning and development resources
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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