Technical Support Associate providing assistance to hearing care professionals and troubleshooting technical inquiries for Sonova's hearing solutions. Join a collaborative team in improving audiological customer support.
About the role
- Customer Service Agent managing incoming technical support calls for merchants’ POS terminals in a hybrid role. Requires shifts and some weekends with a focus on service excellence.
Responsibilities
- Διαχείριση εισερχόμενων κλήσεων τεχνικής υποστήριξης και εξυπηρέτησης εμπόρων αναφορικά με τα τερματικά τους μηχανήματα (POS)
- Πενθήμερη 8ωρη απασχόληση σε σε κυλιόμενες βάρδιες (εύρος ωραρίου 07.00 π.μ.- 23.00 μ.μ.)
- 2 Σαββατοκύριακα / μήνα (με αντίστοιχα ρεπό)
Requirements
- Πτυχίο ΑΕΙ/ΤΕΙ ή Απολυτήριο Λυκείου
- Καλή γνώση της Αγγλικής Γλώσσας
- Καλή χρήση Η/Υ
- Πρότερη εργασιακή εμπειρία σε τηλεφωνικό κέντρο - επιθυμητή
- Επαγγελματική συμπεριφορά με διάθεση εξυπηρέτησης των πελατών & ομαδικό πνεύμα
Benefits
- Σύγχρονο και δυναμικό περιβάλλον εργασίας
- Προοπτικές εξέλιξης
- Μηνιαίο bonus βάσει επίτευξης στόχων
- Υβριδικό μοντέλο απασχόλησης
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Assist the PDL Supply Chain Planning team at Alfa Laval with supply and demand analysis, operations support, and cross - functional collaboration throughout the transformation.
Support Engineer developing and maintaining the Takedown service within the TNT team. Collaborating with internal stakeholders for enhanced support and documentation.
Support Engineer providing customer support for Mixpanel users, resolving technical challenges and enhancing product decisions. Collaborating with the product team while mentoring new members in a hybrid work environment.
Demo Support Engineer at Coupa translating complex capabilities into compelling business outcomes. Supporting sales velocity and maintaining technical collaboration using AI tools.
Technical Support Specialist supporting enterprise customers on Coupa's spend management platform. Managing customer inquiries and leveraging technical acumen to drive successful outcomes in a collaborative team environment.
Technical Customer Support Analyst at Elliptic managing customer inquiries and onboarding processes. Leading the integration of complex technical products in the crypto industry.
Technical Customer Support Analyst resolving client inquiries and supporting onboarding in the B2B SaaS crypto industry. Collaborating with product teams and driving customer satisfaction in New York.
Technical Customer Support Analyst educating clients on blockchain solutions provided by Elliptic. Supporting customer satisfaction through training and integration management in a hybrid role.
Tier II Technical Support Specialist at Accelo enhancing customer experiences through expert - level technical support and problem - solving in professional services management.