Financial Applications Support Analyst supporting Oracle Fusion Financial and HR applications for Citco's global team. Involves system maintenance, enhancements, and support responsibilities.
About the role
- L2 Tech Support Engineer serving as technical support contact for GE PCS drive systems. Collaborating globally on technical service and project support in Power Electronics.
Responsibilities
- Central point of contact for technical support of GE PCS drive systems
- Handling and resolution of assigned cases in ServiceMax
- Collaboration and regular communication with the global Power Electronics (PE) Tech Support team
- Analysis of IB and service reports from the field and derivation of lessons learned
- Development of training concepts in the area of Power Electronics
Requirements
- Completed degree in Electrical Engineering, Drive Engineering, or a related discipline
- Many years of experience as a Field Service Engineer
- Excellent German and English language skills
Benefits
- 24/7 on-call rotations
- Development of training concepts in Power Electronics
- Support of the ITO team with effort estimation
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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