Provide support to clients through various communication channels, ensuring smooth operation of software systems. Work with a dynamic team to enhance service delivery.
About the role
- Support Engineer in Bengaluru providing technical support for applications and user queries. Collaborating with team and ensuring ownership of tasks in a client-facing environment.
Responsibilities
- Support application and related user queries
- Take ownership of assigned tasks
- Excellent problem-solving skills
- Collaborate within the team
Requirements
- 3-7 yrs experience in Client facing/Technical Support role
- Experience communicating issues with both technical & non-technical audience
- Accountability - Willingness to answer for the outcomes resulting from own actions
- Self-Motivation – Motivated to achieve tasks due to own enthusiasm
- Experience in SQL, Jira will be an added advantage
Benefits
- Flexible working solutions and parental leave
- Teambuilding activities
- Birthday, Marriage and Birth Gift policy
- Corporate social responsibility program
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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