Manager, Strategic Account Management leading plans to enhance relationships and drive business growth within Walmart's Strategic Account Management team.
About the role
- Personal Lines Account Manager providing guidance and support for insurance clients in Flagstaff, AZ. Managing service requests and building relationships while ensuring client satisfaction.
Responsibilities
- Serve as the go-to resource for clients—answering questions, resolving issues, and guiding them through changes with professionalism and empathy.
- Manage service requests such as vehicle or coverage changes, lienholder updates, billing inquiries, payments, and new quotes.
- Spot opportunities to fill coverage gaps and educate clients on how to better protect themselves and their families.
- Build strong, lasting relationships by supporting your book of business and driving retention.
- Keep client records accurate and up to date with clear documentation and timely follow-up.
- Collaborate with your team and manager to ensure smooth service delivery and client satisfaction.
- Leverage your knowledge of products, carriers, and agency processes to provide exceptional service.
Requirements
- Property and Casualty license in Arizona, or willingness to obtain within 90 days.
- Excellent communication skills; verbally and written.
- Detail oriented and able to maintain compliance standards.
- Must be dependable, provide timely response, and complete work activities.
Benefits
- A people-first culture that values your growth and work–life balance—with hybrid and remote options available, for qualified candidates
- Ongoing training and career development opportunities including paid license renewal and continuing education
- The tools and support you need to succeed
- The chance to work with reputable carriers and a diverse book of business
- Recognition and rewards
- Attractive Benefits package, including 401k and wellness program that allow you to earn dollars toward your HSA account
- Vision, Dental, HSA/FSA, & Life Insurance
- Paid time off (vacation & sick time)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Manager leading strategic account management at Walmart, driving business growth through stakeholder relationships. Overseeing team performance, fostering improvement and leveraging market insights.
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