Technical Key Account Manager responsible for the technical support of key customers. Collaborating with teams to optimize performance and manage complex projects.
About the role
- Territory Manager driving sales and customer relationships at US Foods. Building successful partnerships in foodservice distribution across Fairfax County, Virginia.
Responsibilities
- Be the Customer Champion: Own and nurture the customer relationship in a team based selling model.
- Educate customers on ordering platforms and provide menu consultations, product recommendations and pricing strategies to help customers succeed.
- Drive Sales Success: Your success will be measured by selling to customers, increasing case growth, and acquiring new business.
- You will do this through delivering impactful sales presentations and tailoring your sales approach to individual customers.
- Effective time and territory management is critical.
- Team Based Selling: Work collaboratively with our Specialists to assist with top penetration opportunities and new accounts opening.
- You’ll also work closely with marketing, supply chain and customer service to ensure seamless product delivery.
- Lead with Insight: Develop new business by identifying prospective customers by utilizing market intelligence databases, as well as business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.
- Delivery Resolution: Manage deliveries to the routing schedule published by the transportation department; troubleshoot any problems that occur during the order process (e.g., delivery mis picks, short on loads, stock-outs).
- Competitive Advantage: Know the market conditions, product innovations, and competitors' products, prices, and sales; share information with customers as part of value-added services provided.
- Stay on the Move: Drive your personal motor vehicle to conduct regular check ins, site visits and follow ups to ensure customer satisfaction.
Requirements
- 1+ year of sales experience preferred.
- HS Diploma or equivalent.
- A valid driver’s license is required, and motor vehicle record must be in good standing.
- Foodservice industry/culinary/restaurant management/hospitality experience preferred.
- Excellent oral and written communication skills and presentation abilities.
- Ability to build internal and external relationships and cold call to develop new business.
- Exceptional customer service and interpersonal skills.
- A competitive spirit with a drive to exceed goals.
- Problem solving ability / organization and negotiation skills.
- Team up mentality to collaborate with internal and external stakeholders.
- Tech-savviness – proficiency in Microsoft Office and CRM tools like Salesforce is a plus.
- Have the ability to occasionally lift or carry up to 75 lbs.
Benefits
- Competitive salary.
- Market leading performance-based incentive program.
- Supportive and dynamic team-based selling environment.
- Comprehensive benefits, including health, dental and vision insurance on day one of employment, 401K plan options, and paid time off.
- Employee stock purchase plan and life insurance options.
- Mileage reimbursement.
- Opportunity for career growth in a thriving industry!
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