Technical Key Account Manager responsible for the technical support of key customers. Collaborating with teams to optimize performance and manage complex projects.
About the role
- Territory Manager driving sales and building customer relationships at US Foods. Focused on foodservice distribution and engaging customers in Virginia's market.
Responsibilities
- Be the Customer Champion : Own and nurture the customer relationship in a team based selling model.
- Educate customers on ordering platforms and provide menu consultations, product recommendations and pricing strategies to help customers succeed.
- Drive Sales Success: Your success will be measured by selling to customers, increasing case growth, and acquiring new business.
- Deliver impactful sales presentations and tailor your sales approach to individual customers.
- Effective time and territory management is critical.
- Team Based Selling: Work collaboratively with our Specialists to assist with top penetration opportunities and new accounts opening.
- Work closely with marketing, supply chain and customer service to ensure seamless product delivery.
- Develop new business by identifying prospective customers by utilizing market intelligence databases, business directories, and participating in organizations and clubs.
- Manage deliveries to the routing schedule; troubleshoot any problems that occur during the order process.
- Know the market conditions, product innovations, and competitors' products, prices, and sales; share information with customers as part of value-added services provided.
- Drive your personal motor vehicle to conduct regular check ins, site visits and follow ups to ensure customer satisfaction.
Requirements
- 1+ year of sales experience preferred.
- HS Diploma or equivalent.
- A valid driver’s license is required, and motor vehicle record must be in good standing.
- Foodservice industry/culinary/restaurant management/hospitality experience preferred.
- Excellent oral and written communication skills and presentation abilities.
- Ability to build internal and external relationships and cold call to develop new business.
- Exceptional customer service and interpersonal skills.
- A competitive spirit with a drive to exceed goals.
- Problem solving ability / organization and negotiation skills.
- Team up mentality to collaborate with internal and external stakeholders.
- Tech-savviness – proficiency in Microsoft Office and CRM tools like Salesforce is a plus.
- Have the ability to occasionally lift or carry up to 75 lbs.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- 401K plan options
- Paid time off
- Employee stock purchase plan
- Life insurance options
- Mileage reimbursement
- Opportunity for career growth
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