Hybrid Partner Account Manager – IV

at Meltwater

• Job title: Partner Account Manager – IV
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $96,000 - $160,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Austin, United States

About the role

• Partner Account Manager driving joint business with partners in SaaS at Meltwater. Collaborating with Sales to grow accounts through existing partner relationships and engagement strategies.

Responsibilities

• Lead the identification of which partner(s) within our partner ecosystem are most relevant for our current customers and prospects.
• Drive engagement between our Sales team and relevant partners to grow our joint business.
• Work closely with our Partner Account Managers to scale their efforts across our Americas Sales teams for Mid-market and Enterprise accounts.
• Identify and recommend partners to help drive expansion and retention opportunities within accounts, including upselling and cross-selling endeavors.
• Foster collaboration with the Sales, Client Success, and Renewals teams to stimulate engagement and utilization of our partners’ services and solutions.
• Cultivate and nurture strong relationships with partners, driving engagement and fostering satisfaction.
• Align with Sales teams to proactively recommend partner services and solutions to mitigate competitive threats during renewal processes.

Requirements

• A Bachelor's degree or higher is preferred for this role.
• A minimum of 4 years of account management experience is essential for this role with demonstrated expertise in account management, growth, and renewals, ideally within the software or SaaS sector.
• Strong strategic thinking and execution capabilities, with a dedicated focus on enhancing customer retention and fostering growth, and driving joint success with partners.
• Ability to align with Sales to formulate partnering plans and strategies that align with customer objectives.
• Ability to exhibit a proactive approach in identifying and capitalizing on expansion opportunities within existing accounts.
• A collaborative mindset to effectively engage with the Sales, Client Success, and Renewals teams, ensuring mutual success.
• Exceptional communication skills to establish and nurture robust partner and Sales relationships.
• Results-driven orientation, with a relentless pursuit of achieving growth targets and ensuring customer satisfaction.
• Openness to embrace our hybrid work schedule, requiring presence in the office one day per month.
• The ability to legally work in the country of hire is required for this position.

Benefits

• Enjoy flexible paid time off that allows you to have an enhanced work-life balance.
• Excellent medical, dental, and vision options
• 401(k) matching, life insurance, commuter benefits, and parental leave plans
• Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
• Energetic work environment with a hybrid work style, providing the balance you need.
• Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.