Hybrid Operations and Digital Infrastructure Manager

Posted last month

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About the role

  • Gerente de Operações e Infraestrutura Digital para o Grupo JCA, focando em estratégia, segurança e performance. Gestão de infraestrutura digital e equipes de alta performance em um ambiente de Cloud.

Responsibilities

  • Operations Leadership and Strategy: Define and execute the Operations and Digital Infrastructure strategy aligned with the group's business objectives.
  • Infrastructure Management (Cloud/On-Premise): Manage and optimize digital infrastructure with a focus on Cloud Computing environments (AWS, Azure or GCP), ensuring scalability, resilience and cost-efficiency.
  • Availability and Performance (SRE/DevOps): Implement SRE (Site Reliability Engineering) and DevOps practices, proactively monitoring the performance and availability of critical systems.
  • IT Governance: Establish and enforce policies and standards for change management (deployments), environment configuration and governance of transactional information and data.
  • Information Security: Ensure the security of digital platforms and customer data, in coordination with security and compliance teams.
  • Incident and Crisis Management: Lead the response to high-severity incidents, defining recovery plans and post-incident communication.
  • Cost Optimization: Track and control infrastructure and digital service costs, continuously seeking optimizations and cost-efficiency.
  • Team and Vendor Management: Lead and develop the Operations and Infrastructure team, and manage relationships and performance of key technology vendors.

Requirements

  • Proven experience in leadership roles in Operations and Digital Infrastructure, preferably at companies with high transactional volume or e-commerce.
  • Advanced knowledge and hands-on experience with Cloud Computing architectures (AWS, Azure or GCP).
  • Strong command of DevOps and SRE practices, including CI/CD automation, advanced monitoring (Prometheus, Grafana, Datadog or similar) and log management.
  • Experience with microservices architecture and highly available distributed systems.
  • Ability to manage high-performance teams, fostering a culture of operational excellence and continuous improvement.
  • Familiarity with security and data protection regulations, and IT Governance frameworks (e.g., ITIL, COBIT).
  • **Differentials**
  • Experience with e-commerce, transportation or travel sectors.
  • Relevant cloud certifications (AWS Solutions Architect, Azure Administrator, etc.) or certifications in practices (ITIL, SRE).

Benefits

  • Meal or Food Allowance: No employee contribution
  • Grocery voucher (loaded onto benefit card)
  • Home office allowance
  • Totalpass
  • Commuting allowance (Vale Transporte): 6% payroll deduction
  • Health plan: with copayment
  • Dental plan: with copayment
  • Life insurance
  • Birthday day off

Job title

Operations and Digital Infrastructure Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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