About the role

Marketing Operations Manager at Operation Smile ensuring efficient execution of marketing initiatives and project management across the global marketing team. Collaborating with various stakeholders to manage budgets and optimize processes.

Responsibilities

The Marketing Operations Manager plays a pivotal role in supporting a high-performing global marketing and communications team.
This position ensures that marketing initiatives are executed efficiently, on time, and on budget through strong project management, streamlined processes, and effective cross-functional collaboration.
The role oversees marketing operations, budget and invoice management, and provides process-oriented leadership to help advance Operation Smile’s mission and strategic goals.
Lead end-to-end project management for global marketing initiatives, ensuring deliverables meet deadlines, stay within scope, and align with organizational strategy.
Develop, implement, and optimize workflows, processes, and tools to increase efficiency and consistency across the global marketing function.
Maintain project trackers, timelines, and reporting dashboards to provide visibility into campaign progress and performance.
Manage the global marketing budget in partnership with finance and leadership. Track expenses, process invoices, and ensure accurate and timely financial reconciliation.
Act as a liaison between marketing and internal teams (programs, development, digital, communications, operations) to ensure alignment and smooth execution of initiatives.

Education: Bachelor’s degree in Marketing, Communications, Business Administration, or related field required. Master’s degree preferred.
Experience: 5+ years of experience in marketing operations, project management, or a related role; non-profit or global organization experience strongly preferred.
Skills: Exceptional project management and organizational skills; experience with tools such as Asana, Trello, or Monday.com preferred.
Strong analytical and financial management skills with high attention to detail.
Process-driven mindset with the ability to design and implement scalable workflows.
Excellent communication and interpersonal skills, with cultural sensitivity in a global environment.
Ability to thrive in a fast-paced, matrixed organization and manage multiple priorities simultaneously.

Meaningful Work - At Operation Smile, you will engage in meaningful work that transforms lives, providing essential medical care to children and contributing to global health and well-being.
A Brighter Future - Make saving for the future easy with Operation Smile’s 401(k) plan, featuring Safe Harbor and employer matching.
Happy and Healthy - Kick back and relax with Operation Smile's all-in-one health plans! We've got your health, pharmacy, dental, and vision needs covered for you and your loved ones.
Worry-Free Insurance - Enjoy true peace of mind with 100% paid premiums for life and AD&D insurances.
Take Your Time (Off) - Flexible time off and celebrate with company-paid holidays!
Work it, Flex it - Enjoy flexible work arrangements that fit your lifestyle, with remote, on-site, and hybrid work arrangements.
Travel Minus Stress - See the world through our unique employee programs, which offer opportunities to participate in international medical trips, community outreach, and global health initiatives.