Hybrid Marketing Operations Lead

Posted last week

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About the role

  • Marketing Operations Lead improving marketing technology at CV-Library. Responsible for optimizing marketing tech stack and collaborating across teams to enhance performance and growth.

Responsibilities

  • Own initiatives requiring support outside the marketing team across the marketing technology product area across consent management platform (CMP), analytics suite, Braze, Google Tag Manager (onsite banners) and CMS
  • Define and manage the roadmap for marketing technology and automation capabilities
  • Gather, refine and document marketing requirements, creating clear use cases and estimated value to support business prioritisation. Update on progress into business wide product roadmap.
  • Work with CRM and data teams to enhance Braze functionality, including segmentation, triggers, personalisation and cross-channel orchestration
  • Partner closely with marketing teams to identify automation opportunities that reduce manual effort and increase speed, accuracy and efficiency
  • Ensure strong consent management workflows aligned with regulatory requirements
  • Improve analytics and measurement capabilities by strengthening tracking, attribution, data quality and experimentation support
  • Hands-on implementation of changes where possible. Collaborate with engineering and data science teams where required
  • Connect the dots between technical and commercial domains to ensure solutions solve real user problems
  • Maintain clear stakeholder communication on progress, risks, releases and upcoming roadmap items

Requirements

  • 3-5+ years' experience in marketing operations, marketing technology or digital marketing execution roles. With a good level of technical understanding of marketing technology (intermediate to advanced)
  • Hands-on experience configuring, maintaining and optimising key MarTech platforms, including: Consent Management Platforms (CMP), Analytics/Reporting tools (Ga4, Looker, Data Studio, Quick Sight etc.), Google Tag Manager/tag management systems, Braze or similar CRM/automation platforms and CMS platforms and onsite banners/personalisation tools
  • Experience collaborating with third-party suppliers to extract maximum value from tech and tools
  • Strong analytical skills; able to define, track and interpret performance metrics
  • Strong understanding of tracking, attribution, pixels and data layer behaviour
  • Able to troubleshoot and diagnose issues across marketing tools, tracking, permissions, data flows and integrations
  • Experience building and improving marketing automation workflows, segmentation and lifecycle journeys
  • Experience working cross-functionally with engineering, marketing, data science and commercial teams
  • Understanding of GDPR, PECR, consent frameworks and ethical data usage
  • Demonstrated ability to work in a fast-paced, evolving environment with competing priorities

Job title

Marketing Operations Lead

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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