Offers support and guidance to new employees during the early employment period
Completes detailed preparation of the solution concept selected in the design phase as the basis for the order execution
Develops control engineering solutions based on the requirements of our customers using information technology
Responsible for clear customer communication and clarification of details
Creates interface documents, specification sheets, and internal documents for project-executing departments
Creates test plans (factory tests, internal and customer-specific acceptance tests) and responsible for factory acceptance testing
Creates development requests and coordinates participates in planning meetings with mechanical, hardware and electrics engineers
Supports project-implementing departments (Planning, Development, Commissioning, etc.) and continuously updates customer-specific SW-documents during order execution
Verifies layout feasibility for software processes and communicates deviations from original scope to stakeholders
Coordinates customer projects with software suppliers and supports Project Management initiatives and timelines
Mentors new employees and improves planning documents through updates and revisions
Requirements
Engineering degree (Information Technology, Logistics), or equivalent work experience
Intermediate level of understanding of system components of KNAPP-Group (function, software, hardware)
Intermediate level of understanding of complex processes in the workflow of our customers
Intermediate level of understanding of requirements for integration of the KNAPP system into the customer environment
Ability to plan and hold meetings (with planning team and with customers)
Intermediate level of computer skills (MS Office, KNAPP-internal tools)
Language skills (English mandatory, another language beneficial)
Authorization to work in the U.S
Passport or ability to obtain passport
Willingness to travel up to 30% and work flexible hours (night shift or weekends)
Ability to lift up to 50 pounds
Professional office etiquette
Reliability and ability to work under pressure
Ability to take criticism and use it constructively
Ability to manage conflicts and resolve challenges
Ability to recognize, troubleshoot and resolve system failures and problems
Benefits
2 remote days per week
Half day Fridays
A beautiful new, state-of-the-art, office complex in Kennesaw, GA
Industry competitive compensation
Great benefits with better than average employer contributions, including health, dental, vision, life insurance, Flexible Spending Accounts, Short & Long Term Disability and more!
401k with a very generous employer match and no vesting!
Paid Vacation & Holidays
Profit Sharing
Paid Parental Leave
Subsidized Daycare
Tuition Reimbursement
Pet Insurance
Subsidized food delivery
Monthly celebrations
Quarterly employee events
Corporate Social Responsibility including recycling, sustainability and volunteering
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