Serve as the primary link between the franchisor and the franchisees in your region, ensuring brand standardization and operational excellence across stores.
Monitor performance indicators (sales, profitability, average ticket, PA, PM, stock coverage, etc.) and propose action plans focused on continuous improvement.
Perform analysis and negotiations with the objective of reversing sell-in.
Conduct regular visits to network stores to align processes, deliver operational training and provide business support.
Support franchisees in point-of-sale management, contributing to operational efficiency, team development and the customer experience.
Ensure execution of commercial campaigns and marketing strategies defined by the franchisor.
Act as a strategic partner to franchisees, positively influencing their results and strengthening the relationship with the network.
Participate in new store openings and implementation trainings when required.
Monitor franchisee financial performance through analysis of the income statement (DRE) and cash flow.
Act as a training multiplier across franchises, based on the rollout of action plans developed with franchisees.
Work on multidisciplinary projects with key interface areas: Commercial, CSC, IT, Franchising, Marketing, Visual Merchandising (VM), GC and Training, delivering improvements and new perspectives to franchise-channel processes.
Requirements
Previous experience in retail operations, preferably within franchise networks.
Experience in managing performance indicators and analyzing results.
Availability for frequent travel.
Valid driver’s license (CNH).
Bachelor’s degree in Business Administration, Commercial Management, Marketing, Engineering, Economics or related fields.
Availability to cover the Southern Region – must reside in Curitiba, Florianópolis or Porto Alegre.
Intermediate proficiency in Microsoft Office.
Experience reading and analyzing income statements (DRE), sell-out, inventory and operational indicators.
Benefits
Health insurance
Dental plan
Transportation voucher
Meal voucher
Factory restaurant
Wellhub
Education incentive (after 1 year with the company)
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