KNAPP brings new technology to warehouse automation.
The KNAPP Group is a global provider of intelligent automation solutions for intralogistics and manufacturing, specializing in the sectors healthcare, fashion/apparel, general retail, food retail, industry and service.
We live and breathe automation.
We – more than 7,500 employees of the KNAPP Group in 62 locations worldwide, shaping the future-oriented industry of intralogistics are dedicated to making complexity simple.
One of the KNAPP’s primary goals is to use continuous innovation to drive warehouse automation forward, always with the specific needs of the customers in mind.
KNAPP Group’s unrelenting development activity is evident in everything from automated order picking systems and continuing refinement of container handling technology to its state-of-the-art, industry leading software solutions.

KNAPP North America

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recruitment

KNAPP North America is a leading provider of automation and digitalization solutions for logistics operations. Specializing in intelligent robotics and software, KNAPP North America offers a wide range of technologies including automated picking systems, autonomous mobile robots, and storage solutions tailored to sectors like healthcare, fashion, and retail. With a commitment to innovation and efficiency, the company partners with various industries to optimize supply chains and enhance operational efficiency across the entire value chain.

KNAPP brings new technology to warehouse automation. 

The KNAPP Group is a global provider of intelligent automation solutions for intralogistics and manufacturing, specializing in the sectors healthcare, fashion/apparel, general retail, food retail, industry and service. We live and breathe automation. We – more than 7,500 employees of the KNAPP Group in 62 locations worldwide, shaping the future-oriented industry of intralogistics are dedicated to making complexity simple.

One of the KNAPP’s primary goals is to use continuous innovation to drive warehouse automation forward, always with the specific needs of the customers in mind. KNAPP Group’s unrelenting development activity is evident in everything from automated order picking systems and continuing refinement of container handling technology to its state-of-the-art, industry leading software solutions.

• Manage the full recruitment lifecycle across a variety of disciplines
• Partner closely with hiring managers and HR to identify hiring needs
• Create effective sourcing strategies and attract high-quality talent
• Build a strong knowledge of organizational structure and supported business units
• Identify, source, and engage top talent through job boards, social media, employee referrals, networking, and direct outreach
• Manage job posting, screening, interviewing, selection, and offer negotiation
• Maintain strong communication with candidates, providing timely updates and a positive experience
• Coordinate and conduct interviews with team members and HR
• Track candidate progress and maintain accurate records in the applicant tracking system (ATS)
• Develop and maintain relationships with external vendors, staffing partners, and educational institutions
• Participate in job fairs, career events, and other networking activities
• Analyze hiring metrics and market data to inform and optimize recruiting strategies
• Ensure compliance with all federal, state, and local employment laws and regulations
• Perform other duties as may be assigned

Talent Acquisition Partner

Talent Acquisition Partner managing full-cycle recruiting for KNAPP, a logistics automation and software company. Focus on sourcing, stakeholder partnership, and high-volume hiring.

operations

• Oversee the delivery and continuous improvement of Resident Business, Remote Services (including Service Desk and IT Services), Global Plant Services, and Training across North America
• Drive operational excellence, standardization, and customer satisfaction while aligning with broader North American strategic goals
• Lead and evolve the on-site and mobile service delivery model across North America
• Oversee Service Desk teams and IT-enabled service platforms
• Collaborate with global counterparts to maintain service standardization while driving operational success and innovation
• Lead the Training Team to implement technician development programs, enforce service standards, and promote continuous improvement
• Partner with executive leadership to support and execute North American service strategies
• Drive KPIs, process improvements, and service innovation across all domains
• Act as a senior escalation point for critical customer issues, ensuring timely resolution and proactive communication.

Senior Director, Field and Remote Service Operations

Senior Director overseeing the delivery and improvement of Remote Services across North America. Leading teams to enhance customer satisfaction and align with strategic goals.

manager

• The Manager Implementation Management plays a pivotal role in leading and ensuring the successful execution of projects within assigned programs.
• This involves strategic planning, adherence to organizational objectives, and continuous improvement.
• The role demands a hands-on approach to lead project implementation directly, when necessary, with a focus on achieving excellence in project quality, timelines, and budget management.
• Essential Functions and Responsibilities : Strategize, implement, and maintain implementation management initiatives that adhere to organizational objectives
• Develop and execute project assessment protocols for continuous improvement
• Maintain organizational standards of satisfaction, quality, and performance
• Support and oversee projects assigned to direct reports to ensure milestones are achieved
• Assist direct reports in their review of project controls specifications, network design documents, and internal / external test plans (acceptance test plan)
• Conduct reviews of project scope, focusing on layout, flow control, and implementation strategies in collaboration with technical departments
• Support direct reports in managing third party vendor relationships and agreements for equipment affecting commissioning of assigned projects
• Participate in projects or program's steering committee and change advisory board to effectively guide project decisions and changes
• Collaborate closely with Project and Site Management to ensure success of project
• Responsible for overall successful implementation and ramp-up of assigned projects and/or programs with main focus on commissioning, testing and ramp up milestones (Go-Live in particular).
• Maintain constant alignment with the customer service department to ensure proper change management and support the handover process between commissioning and customer service.
• Budget & Performance Analytics Oversee field Project Implementation Management cost center, ensuring fiscal responsibility and strategic cost management
• Identify cost-saving opportunities and implement cost-effective strategies
• Develop and track key performance indicators (KPIs) to monitor the departments’ success.
• Supervisor tasks: Facilitate and lead team meetings
• Review, check, and approve hours of direct reports
• Provide regular performance feedback and conduct annual performance review assessments.
• Assist in the onboarding, training, and development of new Implementation Managers
• Manage resource planning, including task and project assignments of direct reports

Implementation Manager

Manager in implementation management at KNAPP ensuring successful project execution. Leading project initiatives and collaborating with teams to enhance operational efficiency.

account-executive

• Research assigned markets to identify potential customers and opportunities
• Understand the potential customer needs by presenting and demonstrating the value of Knapp products and services
• Build beneficial relationships with target customers to create a positive experience
• Regularly engage potential customers, and track engagements within the CRM
• Understand how to navigate complex organization and long sales cycles
• Create and present opportunity briefs to leadership for engagement approval and go no go decisions
• Work collaboratively with Knapp team members and vendors to concept solutions that meet Customer’s needs
• Develop strategies in close collaboration with leadership in the US and Business Unit in Austria
• Serve as Sales Lead as new opportunities arise
• Produce cost estimates and budget proposals
• Create effective, accurate, and technically correct presentations
• Coordinate and lead “go no go” meetings to transfer projects to the identified Sales Manager
• Know and understand the entire sales process
• Maintain client relationship throughout RFP and post sales cycle

Sales Consultant

Sales Consultant for KNAPP identifying right fit companies through purpose-built sales development tools. Engage across the sales cycle to support sales leadership and market analysis.

compliance

• The Import Compliance Manager is responsible for ensuring that all imported goods comply with U.S. Customs and Border Protection (CBP) regulations, including accurate Harmonized Tariff Schedule (HTS) classification, valuation, country of origin marking, and duty payment.
• Works closely with Shipping, Finance and Legal.
• Determine and validate HTS codes for all imported products using CBP rulings, Explanatory Notes, and General Rules of Interpretation.
• Maintain classification records and justification files.
• Submit binding ruling requests to CBP when necessary.
• SAP data maintenance, ensuring proper HTSUS code for materials.
• Ensure compliance with 19 U.S.C. § 1592 and other applicable customs laws.
• Monitor changes in trade regulations, tariffs (e.g., Section 301), and free trade agreements.
• Oversee preparation of import documentation (proforma invoices, packing lists, bills of lading, certificates of origin).
• Coordinate with customs brokers to ensure smooth clearance.
• Track all imports and resolve delays or issues.
• Conduct internal audits of import transactions and customs entries. 
• Collaborate with Procurement, Finance, Legal, and Engineering to ensure product data accuracy.

Import Compliance Manager

Import Compliance Manager at KNAPP ensuring compliance with U.S. Customs regulations. Managing HTS classifications, import documentation, and collaborating with cross-functional teams.

KNAPP brings new technology to warehouse automation. The KNAPP Group is a global provider of intelligent automation solutions for intralogistics and manufacturing, specializing in the sectors healthcare, fashion/apparel, general retail, food retail, industry and service. We live and breathe automation. We – more than 7,500 employees of the KNAPP Group in 62 locations worldwide, shaping the future-oriented industry of intralogistics are dedicated to making complexity simple. One of the KNAPP’s primary goals is to use continuous innovation to drive warehouse automation forward, always with the specific needs of the customers in mind. KNAPP Group’s unrelenting development activity is evident in everything from automated order picking systems and continuing refinement of container handling technology to its state-of-the-art, industry leading software solutions.

KNAPP North America

About the company

Open jobs

5 jobs found

Talent Acquisition Partner

KNAPP North America

Senior Director, Field and Remote Service Operations

KNAPP North America

Implementation Manager

KNAPP North America

Sales Consultant

KNAPP North America

Import Compliance Manager

KNAPP North America