Supports concierge candidate and hiring leader experience: creates interview packets, corresponds with candidates, executive assistants, hiring leaders, and leadership recruiters
Identifies opportunities for improving candidate experience
Manages candidate relocation arrangements, provides support to relocating candidates, ensures compliance of the relocation program, and maintains vendor relationships
Answers, screens, and initiates telephone calls to candidates and leaders providing procedural information and answering inquiries
Resolves problems and prioritizes needs requiring in-depth knowledge of policies and procedures
Performs moderately complex word processing such as creating/drafting correspondence, memos, and documents
Coordinates administrative details of special projects and assignments by compiling, analyzing, and preparing data/documents
Operates and maintains office equipment and may order supplies
Creates and runs monthly reports for select meetings
Tracks and documents hires in leadership assessment tool
Processes expenses including sign-on bonuses, vendor expenses, and applicant travel expenses
Assists leadership recruiters by conducting reference checks and reviewing applicants for minimal qualifications
Requirements
High School Graduate
Typically requires 5 years of experience in providing administrative support and coordination of processes
High level of detail orientation and organizational skills
Able to manage a high volume of work with accuracy and a keen sense of urgency
Highly professional demeanor
Ability to maintain highly confidential information
Strong communications skills, verbal, written and listening skills
Demonstrated skills in building strong internal and external relationships
Ability to easily develop rapport with staff at all levels
Must be proficient in the use of Microsoft Office (Word, Excel, and PowerPoint)
Ability to take initiative to develop correspondence as appropriate, and independently problem solve issues
Ability to effectively manage time and priorities
Strong customer service skills and focus
Team player with willingness to get involved and assume additional responsibilities
Must be capable of typing, writing, and data entry for prolonged periods of time
Must be able to concentrate on minute details with frequent interruptions
Preference for teammate to reside in one of our delivery care brand divisions (WI, IL, NC/GA)
Position may require evening or weekend assignments
Position may require local and regional travel
Must be able to occasionally lift up to 20 lbs
Must have functional speech and hearing
Benefits
Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
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