Key Account Manager managing customer relationships in horticulture lighting for Signify, maximizing profitability and customer satisfaction through strategic planning and collaboration.
About the role
- Key Account Manager at Pointsharp, developing strategic relationships with enterprise and public sector clients in cybersecurity. Focusing on client retention, growth, and tailored solutions.
Responsibilities
- Build and nurture long-term relationships with key enterprise and public sector clients.
- Act as a trusted advisor, engaging with C-level executives and decision-makers.
- Drive account growth through strategic account management, upselling, and cross-selling.
- Develop account strategies in close collaboration with sales leadership and solution teams.
- Conduct regular business reviews with clients to ensure satisfaction and identify new opportunities.
- Provide thought leadership on IAM, Zero Trust, and broader cybersecurity trends.
- Serve as the primary point of contact for client inquiries, escalations, and strategic discussions.
Requirements
- 7+ years of experience in Key Account Management or a similar role, preferably within cybersecurity or IT services.
- Strong business acumen and strategic thinking, with the ability to align both client and company goals.
- Exceptional relationship-building skills and proven ability to establish trust and credibility.
- Extensive experience engaging and collaborating with C-level executives.
- Knowledge of Identity and Access Management (IAM) is a strong plus.
- Experience working through a partner network/ecosystem is highly valued.
- Native Swedish and fluent English required.
- Outstanding communication and presentation skills.
- Proactive, results-driven, and able to anticipate client needs while delivering high-value solutions.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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