Intern supporting HR team with recruitment and onboarding tasks. Contributing to various HR functions and gaining insights into modern personnel management at a leading IT consultancy.
About the role
- Junior HR Operations Specialist supporting HR operations and onboarding at TMGM, a leading online trading company in Asia Pacific.
Responsibilities
- Support the onboarding process for new hires: prepare employment contracts, set up HR systems/accounts, coordinate with relevant parties.
- Assist with offboarding/termination processes: ensure return of company assets, update systems, and process final payments/benefits where appropriate.
- Maintain and update accurate employee records in HR information systems (HRIS), ensuring data integrity, confidentiality and compliance.
- Respond to employee enquiries about HR policies, benefits, systems and tools; act as first point of contact for routine HR-operations questions.
- Support payroll, Employment Relations and Administration in the execution of daily tasks.
- Review existing HR operations processes; identify recurring issues, suggest improvements and assist in implementing efficient workflows.
- Collaborate with cross-functional teams (IT, Finance, etc) to ensure smooth functioning of HR operations (e.g. systems access, equipment provisioning, new-hire setup).
- Maintain operational documentation: SOPs, process flows, HR systems user guides, FAQs for employees/managers.
Requirements
- Bachelor’s degree in Human Resources, Business Administration, Psychology or related field.
- 1+ years’ experience in HR, HR operations, HR administration, or a customer-service environment (internships included).
- Basic understanding of HR processes (onboarding, offboarding, record-keeping, benefits, payroll).
- Proficiency with MS Office (especially Excel) and comfortable working with data.
- Strong communication skills (verbal + written), professional and responsive customer service mindset.
- Highly organized, detail-oriented, able to prioritise multiple tasks and meet deadlines in a fast-paced environment.
- Ability to maintain confidentiality and handle sensitive employee information with discretion.
- Problem-solving aptitude: can identify root causes of issues and suggest practical improvements.
- Experience with HRIS / HCM systems (Employment Hero) or case/employee-support systems (preferred).
- Familiarity with employment/labour law (local jurisdiction) (preferred).
- Exposure to process improvement or operations context (preferred).
- Certification or training in HR (e.g., SHRM, local HR body) or working towards it (preferred).
- Multilingual ability (especially if operating in an international/multicultural environment) (preferred).
Benefits
- Competitive salary and performance-based bonuses.
- Opportunities for career growth and development within a global company.
- Collaborative and inclusive work environment with exposure to cross-region operations.
- Health and wellness benefits.
- Flexible working arrangements.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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