Training Specialist II responsible for training WIC staff at the Orange County Department of Health. Ensuring staff adherence to state procedures and coordinating training efforts.
About the role
- Instructional Designer creating engaging online learning content for Clio's Customer Education team, collaborating with various teams to drive business results and enhance user education.
Responsibilities
- Creating engaging online learning content: Collaborate with internal teams to conduct learning needs analyses, defining strategic training programs that drive measurable business results for customers.
- Produce a wide range of engaging learning assets—including documentation, video scripts, software simulations, instructor-led courseware, training scenarios, and certification exams—grounded in deep product knowledge and realistic user scenarios.
- Build cross-functional partnerships to integrate educational content into company-wide initiatives, ensuring all materials are continuously updated to reflect Clio’s product roadmap.
- Strategizing and designing customer learning experiences: Develop an expert understanding of Clio’s customer segments and role-based personas to create tailored training plans that ensure customers consume the right courses at the right time.
- Analyze learning analytics and user feedback to recommend improvements to existing courseware and upcoming development projects.
- Perform administrative responsibilities and implement AI-enabled optimizations in Clio’s customer-facing Learning Management System including learning track creation, course uploads, user management, reporting, certification tracking, and troubleshooting.
- Managing projects, operations, and business systems: Follow established development methodologies to build training content and maintain deliverables incorporating customer feedback and product enhancements.
- Contribute to Instructional Design’s operational practices by suggesting enhancements to intake processes, project management, and roadmap planning.
- Discover new ways to creatively produce content that engages our audience and succeeds at scale.
Requirements
- 1-2 years of instruction design, eLearning, and content authoring in a fast-paced, high-growth environment.
- University degree in a related field including, but not limited to, media, production, learning, social sciences, marketing, or business administration.
- Ability to manage and prioritize multiple projects, deliverables, and competing priorities with a proven record of success.
- Experience with eLearning development tools (e.g. Articulate 360, Adobe Captivate, WalkMe, etc.), instructor-led training platforms (e.g. Google Slides, PowerPoint, Zoom, Teams, etc.), and experience working within a Learning Management System (LMS).
- Demonstrate a keen interest in improving your craft by using AI.
- Ability to get up to speed on our industry and product offerings quickly.
Benefits
- Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
- Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, and Dublin) to be in office minimum 2 days per week on our Anchor Days.
- Flexible time off policy, with an encouraged 20 days off per year.
- $2000 annual counseling benefit
- RRSP matching and RESP contribution
- Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Organizational Development Advisor enhancing organizational and human capacity at Desjardins. Aligning workforce strategies with business objectives in a hybrid work setting.
Instructional Designer focusing on training strategies and learning design at Reliable Controls. Collaborating with cross - functional teams to create high - quality training materials for sustainability innovations.
Instructional Designer developing training curricula and materials for Northrop Grumman's Learning and Communications Solutions team. Focused on innovative solutions for training in digital media across diverse projects.
Instructional Designer responsible for developing engaging eLearning content for Cyara's AI - driven customer experience assurance. Collaborating with product teams and using advanced tools for training effectiveness.
Instructional Designer responsible for creating engaging training materials for defence sector. Collaborating with teams to enhance learning experiences using innovative technologies.
Quality Systems Training Manager handling Quality Systems Training Program and Veeva Vault LMS at GRAIL. Supporting training compliance and continuous improvement initiatives for quality management systems.
L&D Consultant designing structured learning journeys and training materials at Infoya. Collaborating with technical teams to create engaging learning experiences in a hybrid work environment.
Employment Specialist at The Arc of Ocean County supporting individuals with disabilities in achieving employment goals. Mix of coaching, community outreach, and independent work in a hybrid setting.
Mining Technical Training Consultant at Caterpillar enhancing technical capabilities of dealers and customer - facing personnel in MineStar systems. Delivering training and consulting on mining technology operations.