Hybrid Inside Sales Manager – Distributor Sales

at Keystone Technologies

• Job title: Inside Sales Manager – Distributor Sales
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: ERP
• Location requirements: Hybrid, Cherry Hill, United States

About the role

• Inside Sales Manager overseeing the Inside Sales Department at Keystone Technologies. Collaborating with various teams to ensure effective sales processes and positive customer experiences.

Responsibilities

• The Inside Sales Manager oversees the entire Inside Sales Department and works closely with Distributor Territory Managers and other department managers within Keystone.
• This position is responsible for ensuring the Inside Sales team is working in the most effective ways possible to maintain Keystones Light Made Easy promise.
• This role also demands creativity, pushing boundaries to deliver outstanding results, and ensuring customers always receive a positive experience.
• Managing projects and delegating work to the Inside Sales Team
• Problem solving for any issues that arise with the Inside Sales Team
• Guiding and managing the Inside Sales Team to excel in every aspect of their role, ensuring optimal efficiency and performance
• Conducting thorough sales analysis, generating accurate price quotes, and providing exceptional customer service
• Serving as the link between Sales Agencies, Distributors, and Territory Managers to streamline communication and processes
• Identifying, addressing, and resolving any challenges that arise within the Inside Sales Team, ensuring smooth operations
• Working closely with other department managers, providing insight and assistance on matters related to Inside Sales

Requirements

• Bachelors Degree preferred but not required
• 3-5 years of experience in a sales role (lighting or electronics industry experience preferred)
• Knowledge of lighting system technologies, with focus on LED technologies, lighting controls, and/or power electronics preferred
• Experience managing an inside sales team required
• Proficiency in Microsoft Office, specifically Outlook, Teams and Excel
• Outstanding customer service skills
• Strong analytical and problem-solving skills
• Excellent verbal and written communication skills
• Strong interpersonal and relationship building skills
• Experience utilizing CRM software (Microsoft Dynamics preferred)
• Knowledge of ERP tools (Prophet 21 preferred)
• Open to potential travel to trade shows (~5-10%)

Benefits

• medical
• dental
• vision
• voluntary life insurance
• employer-paid group life insurance
• short-term disability
• a 401k plan with company match
• paid time off
• philanthropic opportunities