The Inside Sales Manager oversees the entire Inside Sales Department and works closely with Distributor Territory Managers and other department managers within Keystone.
This position is responsible for ensuring the Inside Sales team is working in the most effective ways possible to maintain Keystones Light Made Easy promise.
This role also demands creativity, pushing boundaries to deliver outstanding results, and ensuring customers always receive a positive experience.
Managing projects and delegating work to the Inside Sales Team
Problem solving for any issues that arise with the Inside Sales Team
Guiding and managing the Inside Sales Team to excel in every aspect of their role, ensuring optimal efficiency and performance
Conducting thorough sales analysis, generating accurate price quotes, and providing exceptional customer service
Serving as the link between Sales Agencies, Distributors, and Territory Managers to streamline communication and processes
Identifying, addressing, and resolving any challenges that arise within the Inside Sales Team, ensuring smooth operations
Working closely with other department managers, providing insight and assistance on matters related to Inside Sales
Requirements
Bachelors Degree preferred but not required
3-5 years of experience in a sales role (lighting or electronics industry experience preferred)
Knowledge of lighting system technologies, with focus on LED technologies, lighting controls, and/or power electronics preferred
Experience managing an inside sales team required
Proficiency in Microsoft Office, specifically Outlook, Teams and Excel
Outstanding customer service skills
Strong analytical and problem-solving skills
Excellent verbal and written communication skills
Strong interpersonal and relationship building skills
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