DI
DiliTrustOffice & HR Coordinator
Office Coordinator at Dilitrust managing office operations and HR support in a positive work environment. Collaborating with various departments while optimizing employee experiences.
About the role
- Lead seamless onboarding and offboarding, ensuring employees feel welcomed and supported while documentation, tools, and assets are in place.
- Serve as the primary point of contact for employee requests, grievances, and disciplinary cases, addressing issues with empathy and fairness.
- Drive closure of InfoSec and HR compliance audits; stay current on Kenyan labor legislation and update policies accordingly.
- Manage semi-monthly and month-end payroll in partnership with Finance, oversee BambooHR data integrity, and educate employees on tax matters.
- Chair the Health & Safety Committee, refresh policies, and ensure OSHA 2007 compliance through regular training and audits.
- Assess training needs, implement development programs, and measure their impact.
- Guide managers on feedback, performance reviews, and improvement plans to support career growth and fair compensation decisions.
- Track and report key people metrics such as turnover, engagement, and satisfaction to inform business decisions.
- Maintain and communicate HR policies and procedure manuals to align with evolving business and legal requirements.
Requirements
- Bachelor’s degree in Human Resources Management or a related field.
- Minimum 7 years’ HRBP experience in a fast-paced environment.
- Registered member of the Institute of Human Resource Management (IHRM).
- Strong knowledge of Kenyan labor law and employment regulations.
- Proven ability to build trusted relationships with employees and leaders at all levels.
- Exceptional problem-solving, communication, and project management skills.
- Comfortable balancing strategic initiatives with hands-on operational work.
- Fintech or startup background is a plus.
Job title
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Experience level
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