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Seminaris HotelsAssistant Front Office Manager
Assistant Front Office Manager at hotel in Berlin enhancing guest relationships and supporting team operations. Responsible for check - in/check - out processes and solving guest issues effectively.
About the role
- Maintain organized and up-to-date employee records, including digital employee files.
- Support the day-to-day administration of the Human Resources Information System (HRIS) to ensure data accuracy and integrity.
- Administer the Learning Management System (LMS), including course assignments, tracking, and reporting.
- Manage the company training calendar and invitations.
- Compile and prepare reports on employee data from multiple systems and sources.
- Maintain and update People Team content on the company intranet (SharePoint).
- Draft and prepare a variety of HR-related letters, communications, and documents.
- Assist with reconciliation and processing of HR and benefits-related invoices.
- Distribute standard HR and benefits email communications.
- Coordinate the logistics and storage of materials used for career fairs and recruiting events across the company.
- Track employees’ professional registrations, certifications, and renewal deadlines.
- Organize and coordinate the company’s employee service award program.
- Create, maintain, and update internal HR forms, templates, and process documentation.
- Support various stages of the employee onboarding process to ensure a smooth new hire experience.
- Administer required safety trainings and acknowledgements for employees.
- Coordinate the distribution and collection of employee surveys, and assist with compiling results.
- Provide administrative support for HR initiatives and special projects across HR, Benefits, Learning & Development, and Talent Acquisition.
Requirements
- Proficient in all related administrative skills, i.e., document preparation, grammar, spelling, formatting, proofreading, and the use of various office equipment.
- Relevant experience providing administrative and/or executive support, with a demonstrated ability to manage tasks and responsibilities effectively.
- Exceptional written and verbal communication skills will be key to successfully collaborating with the team and interacting with all levels of staff.
- Strong organizational skills and meticulous attention to detail are crucial for maintaining accuracy and efficiency.
- Comfortable using technology and able to quickly learn new tools; experience with Microsoft Office, especially Excel, is required. This role will work in the Human Resources Information System (HRIS), Learning Management System (LMS), SharePoint, Teams, Templafy, Deltek, and various third-party portals, but being willing to learn new programs is more important than prior experience with any specific system.
- Ability to maintain confidentiality and handle sensitive information with discretion is a fundamental requirement for this role.
Benefits
- Annual discretionary bonus program
- Opportunity to purchase Walker stock – Walker is 100% employee-owned!
- Medical, dental, vision, company-paid life insurance
- Mental wellness benefits
- Health Savings Account with company contribution
- 401(k) with company match
- Flexible Spending Accounts and Commuter Spending Accounts
- 529 college savings plan
- A minimum of 3 weeks of Paid Time Off per year
- 9 paid holidays per year, including 3 paid floating holidays
- 5 days of bereavement leave and PTO Donation Bank to help during difficult times
- 100% compensation replacement during short-term disability leaves
- Paid parental leave that allows an additional week of paid time alongside short-term disability leave and/or applicable state paid leave programs
- Paid community involvement hours
- Tuition and licensure reimbursement and sponsorship of professional memberships
- Internal conferences and professional development opportunities
- Employee Resource Groups and Affinity Groups
Job title
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Location requirements
SH
Seminaris HotelsAssistant Front Office Manager – m/f/d
Assistant Front Office Manager overseeing guest relations and supporting team guidance in a hotel setting. Focusing on guest satisfaction and financial management.
ED
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