Robust understanding of HCM Core HR and Self-Service transactions and hands on experience on configuration of SaaS solutions like Oracle HCM, ServiceNow.
Drive Product Roadmap and end to end ownership of application delivery.
Continually innovate, bringing in best practices and new capabilities on HCM Core HR, HCM Self-Service transactions and HR automations.
Good knowledge on HR Self-service solution, Workflows / Notifications (AOR) and interfacing Service cloud solution for Self-service usage or data integration.
Good understanding of HR processes and Global / Localization requirements related to HR Core Data types.
Lead a group of HR functional analyst team and help them to take independently design decisions and project executions.
Performs new release evaluations with business owner and executes new functionality rollouts.
Prioritize and drive application enhancements, support quarterly upgrades, drive HCM issue resolutions and allocate work with the Functional analyst team.
Understands all aspects of application configuration and technical/functional capabilities, which helps to leverage delivered features of applications using configurations and manage vanilla system.
Assist in the translation of business/HR goals and objectives into concrete tactical plans
Serves as key liaison with IT technical resources and Customers in order to drive enhancements / new functionality related to Salesforce service cloud.
Partner with the Honeywell User Experience team to measure, improve, and ensure the best possible experience exists with the HR solutions.
Responsible for the processes and execution of responsive and quick escalations and following through with the Service Excellence and IT team on the Root Cause Analysis and related mitigations, reviews, and related remedies.
Requirements
Bachelor’s degree, IT, engineering, or related technical discipline
Minimum of 10 years’ experience in managing HCM, managing HR Automations and HR technology solutions
Agile certification, Product Owner and application certification
Strong Leadership and global influencing skills
Good communication skills (spoken, written, & presentation) at all levels of the business
Strong organization skills
Global mindset - collaborates and works well with a diverse global team
Excellent critical thinking skills
Ability to conceptualize business needs and translate them into results
Strong partnering skills; ability to work effectively in a global matrixed organization
Excellent business analytical and problem solving skills
Familiarity with service center business processes
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