Manager, Organizational Effectiveness at Canada Life responsible for improving organizational effectiveness and employee experience. Driving culture shift and supporting HR strategies through collaborative partnerships.
About the role
- Partner with U.S. payroll vendor (e.g., ADP, Paychex) to process semi-monthly payrolls, ensuring accuracy of time, earnings, deductions, and tax withholdings.
- Validate and reconcile payroll data, including new hires, terminations, salary changes, and special payments.
- Prepare audit reports and respond to employee payroll inquiries promptly.
- Coordinate new-hire documentation, background checks, and employment verifications.
- Ensure timely creation of HRIS, payroll, and benefits profiles.
- Serve as first-line HR contact for employee inquiries via ticketing/service desk systems.
- Track and communicate effective dates, approvals, and downstream impacts.
- Manage exit processes, including final pay calculations, benefits termination, and retrieval of company property.
- Maintain accurate employee files and digital records in accordance with U.S. federal and state requirements.
Requirements
- Experience: 5-7 years in HR operations, payroll, or benefits administration, supporting U.S. employees.
- Technical Skills: Proficiency with HRIS and payroll systems (e.g., ADP, Workday, Dayforce) and advanced Excel skills.
- Soft Skills: Strong attention to detail, ability to work independently, excellent English communication (written and verbal), and comfort with U.S./India time zone overlap.
- Knowledge of U.S. federal and state payroll compliance (FLSA, tax rules).
Benefits
- Support U.S. benefits programs—health, dental, vision, life insurance, 401(k), and other plans—by managing enrollments, changes, and terminations.
- Liaise with U.S. benefits brokers and carriers to resolve employee questions and escalate complex cases.
- Assist with annual open enrollment and compliance filings (ACA, ERISA notices).
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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