CL
Coca-Cola Canada Bottling LimitedHR Operations Specialist
HR Operations Specialist providing coaching and support to HR Operations Representatives. Ensuring compliance and leading service improvement initiatives in an office environment.
About the role
- Act as a trusted advisor and coach to managers, developing HR solutions to people related business challenges
- Lead in addressing moderate to complex employee relations and performance issues, and support cyclical HR processes
- Establish relationships and communication channels with key business managers, proactively understand customer needs and prioritize workload
- Leverage data and analytics to monitor trends and implement improvements
- Provide consultation to managers, employees, and stakeholders to identify and resolve problems using interpretive thinking and judgment
- Utilize broader COE and global HR networks where required
- Implement and embed regional and business specific HR projects and initiatives (organizational restructures, job changes, potential RIFs)
- Communicate and educate stakeholders on HR processes, laws, tools, practices and policies
- Act as a change champion to embed key change initiatives and promote Workday Case Management
- Drive execution of HR cyclical processes: Compensation, Payroll, Benefits, Performance Management, and Talent
- Partner with centers of expertise for process objectives, timelines, and communications
- Prepare and facilitate meetings with groups of managers (e.g. PAWs, Talent Reviews)
- Complete data-audits to support cyclical processes
- Mentor and collaborate with other Regional HR team members and contribute to large scale/global projects
- Drive towards improved customer excellence and adoption of tools including AI
Requirements
- 3-5 years of HR experience preferred, preferably in a large global organization
- Bachelor’s or Master’s Degree preferred
- PHR or SHRM-CP a plus
- Solid knowledge of a broad range of HR policies and processes impacting the employee life cycle with the ability to demonstrate strategic HR thinking
- Previous experience supporting Sales organizations or related Go to Market team is highly desired
- Broad knowledge of and demonstrated experience with US laws including federal and state laws/regulations, including but not limited to Title VII, ADA, ADEA and FMLA
- Understanding of the “Agility” operating philosophy and experience in managing change, including experience with leveraging AI for new ways of working
- Understanding of HR concepts and theories and experience of application in several different contexts and environments
- Experience with employee relations and performance management coaching
- Strong understanding of different roles within the HR function and how the different groups work together
- Solid presentation skills, research & analysis, and business writing experience
- Solid organizational and analytical skills and ability to provide effective project management
Benefits
- Hybrid Work Model: flexible hybrid working environment (2-3 days a week in the office)
- Flex My Way: supportive workplace policies and up to 8 weeks per year work from anywhere
- Career Development and Growth: Grow My Way programming, continuous learning
- Industry Competitive Benefits: flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing
- Comprehensive US benefits: health, dental, vision, disability, and life insurance programs
- Competitive 401k plan with company match
- Paid time off: vacation, sick and safe paid time off, paid holidays, parental leave, sabbatical leave
- Optional employee-paid benefits: hospital, accident and sickness insurance; life and AD&D insurance
- Flexible Spending and Health Savings Accounts
- Fitness reimbursement
- Employee Assistance Program
- Group Legal Identity Theft Protection (employee-paid)
- Access to 529 Plan
- Commuter benefits
- Adoption & Surrogacy Assistance
- Tuition Reimbursement
- Employee Stock Purchase Plan
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