Hybrid HR Central Representative

at NOV

• Job title: HR Central Representative
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: Oracle
• Location requirements: Hybrid, Gdansk, Poland

About the role

• HR Representative joining HR Services Team in Poland to support internal and external customers with HR processes. Adapting to changing priorities while ensuring high customer service standards.

Responsibilities

• Primary responsibility is to prepare error-free written communication including e-mails and letters and escalate, as necessary, to other parties on a number of various activities.
• Support employees throughout Onboarding, Employee Life Cycle & Termination processes.
• Action all hires, promotions, transfers, terminations (and any other system related actions) ensuring all authorization is received prior to processing.
• Respond to enquiries regarding HR policy and procedure in relation to HR Central processes.
• Gather information and record data in HR tools, monitor transaction status of Requests and escalate transactions, as necessary; in order to respond to customer enquiries.
• Interact directly with managers, candidates and other HR staff/COE’s providing support as needed.
• Accept and route requests for assistance through all communication routes into the Team.
• Work directly with customers to resolve recurring or standard problems.
• Work to the team Goals and Objectives of the supporting SLA’s for all work tasks that come into the shared mailbox striving for first class customer support.
• Ensure all HR systems are up to date and accurate per processes updating HR Systems where applicable.

Requirements

• Working knowledge within an HR support function or business administration function
• Demonstrated ability to handle multiple tasks simultaneously and work in a fast paced environment
• Demonstrated history of achieving performance related targets (KPI’s, metrics)
• Computer literacy with Microsoft Office Suite (including good command of Microsoft Office: Excel, Word, Outlook)
• Demonstrated use of Work Supported Systems
• Fluency in English
• Bachelor's degree in a relevant subject (Desired Qualification)
• Additional language skills would be an advantage (French, Norwegian, German) (Desired Qualification)
• Process Development and Improvement experience (Desired Qualification)
• HR Systems including Oracle HUB (Desired Qualification)
• Analytical skills (Desired Qualification)

Benefits

• Medical Insurance: Get seen, diagnosed, and treated when you’re unwell. The individual package is fully paid by NOV and comes with the flexibility to extend to your family.
• Life and Disability: Insurance cover 24/h throughout the world.
• Retirement: 1.5% contribution from the Employer and 2% from the Employee.
• Multisport: Co-financed sport card.
• MyBenefit platform: a flexible benefits system.