People Operations Coordinator managing HR processes and employee lifecycle at Syntax. Supporting onboarding, compliance, and employee experience while enhancing operational excellence.
About the role
- People Technology Lead for Neko Health overseeing HR technology and ensuring optimal HR user experience. Responsible for architecture, operations, and strategic evolution of People technology ecosystem.
Responsibilities
- Ensure the overall architecture, successful operation, and strategic evolution of the entire People technology ecosystem (HRIS and integrated platforms)
- Ensure systems are stable, scalable, secure, and configured to deliver an optimal employee and HR user experience while maintaining data integrity across the global organization
- Define and manage the long-term strategic roadmap for all core People applications (e.g., HRIS, ATS, LMS, Performance Management)
- Lead the design and implementation of new technology solutions, modules, and major system upgrades, ensuring alignment with global People strategy and business needs
- Oversee the architecture and maintenance of all system integrations with internal platforms (e.g., Finance, IT) and external vendors
- Ensure the stability, security, and operational performance of all People systems globally
- Establish and enforce global standards for system configuration, access control, and data governance
- Manage key relationships with primary HR software vendors, driving service level agreements (SLAs), negotiating contracts, and advocating for system improvements
- Implement and monitor processes to ensure the accuracy, completeness, and consistency of people data across all systems
- Partner closely with the People Analytics team to ensure systems provide reliable, structured data necessary for advanced reporting, metrics, and predictive modelling
- Mentor and guide HRIS Administrators and Analysts, fostering a culture of operational excellence and continuous improvement
- Serve as the primary technical consultant to People Operations, Talent, and Finance teams
Requirements
- 12+ years of progressive experience in HR Technology or HRIS Management
- at least 5 years in a leadership or senior architectural role managing a complex, global system landscape
- Deep functional and technical mastery of a major Tier 1 global HRIS platform (e.g., Workday, SAP SuccessFactors, Oracle Cloud HCM)
- Expertise in system configuration, data privacy, security protocols, and integration technologies (APIs, middleware)
- Strong project management skills, particularly managing technology implementations and system changes
- Strategic thinker with a highly analytical and problem-solving approach, focused on scalability and optimizing the end-user experience.
Benefits
- dynamic work environment with a high degree of autonomy that fosters growth and development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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