Manager, People Transformation & Enablement driving organizational change and support for AAA's transformation initiatives. Leading a team and delivering consulting support to enhance member and employee experiences.
Responsibilities
Reports to: Director & above
The Manager, Transformation & Enablement is a player-coach leader responsible for delivering enterprise change enablement and internal consulting support that improves adoption, leader follow-through, and measurable workforce outcomes.
Translate enterprise priorities into a focused consulting portfolio, lead structured problem diagnosis and solution design, and ensure interventions are implemented with reinforcement rather than treated as one-time launches.
Oversee consultants who support retention initiatives, EVP activation, leader enablement, and transformation efforts.
Partner closely with Culture & Experience and Organizational Intelligence to align solutions to evidence and embed adoption mechanisms across the operating model.
Maintain intake, prioritization, and portfolio governance discipline so the team focuses on the highest-impact work.
Identify risks to adoption and execution, and coordinate mitigation plans with stakeholders across HR and the business.
Requirements
Bachelor’s degree in Human Resources, Organizational Development, I-O Psychology, Business, or a related field
8 years of experience in change management, internal consulting, organizational effectiveness, transformation delivery, or related work required.
Knowledge of enterprise change enablement, internal consulting, and transformation delivery practices that drive adoption and measurable outcomes.
Knowledge of leader enablement, behavior change, and accountability mechanisms that ensure sustained follow-through beyond launch.
Strong consulting toolkit, including problem framing, facilitation, stakeholder alignment, and executive-ready synthesis.
Ability to design for adoption and reinforcement, not just launch delivery.
Strong partnership skills across HR and business stakeholders, with the ability to influence without authority.
Measurement orientation, including adoption indicators, pilot evaluation, and continuous improvement.
Benefits
Medical, dental and vision benefits
401k Match
Paid parental leave and adoption assistance
Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays
Paid volunteer day annually
Tuition assistance program, professional certification reimbursement program and other professional development opportunities
AAA Membership Discounts, perks, and rewards and much more
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