About the role

  • Develop and implement global HR strategies and improvements that support the company’s business objectives.
  • Oversee the management of HR Operations across 40+ countries ensuring compliance with local labor laws and regulations.
  • Lead a department of HR professionals to deliver high-quality services in hiring, onboarding, job changes, some payrolls, terminations, offboarding, and data quality.
  • Collaborate with senior leadership to align HR processes and systems with business needs and future plans.
  • Manage the HR Operations budget and forecast for future needs.
  • Drive continuous improvement initiatives to streamline HR processes, policies, and practices that enhance the employee experience.
  • Leverage data and metadata to tell a compelling story about the services provided by HR Operations with insights to opportunities, enhancements, and trends.
  • Help support and train HR Managers and HR Business partners on common employee processes.
  • Explore HR technology (Workday, UKG, Workforce Management Pro, ADP, and related vendor) to enhance and improve service offerings and cost structure.
  • Lead and/or help support project initiatives such as Merger and Acquisition activities, Workday enhancements, expansion of services, process changes, and data quality programs.

Requirements

  • Bachelor’s degree in related field or equivalent education and/or experience.
  • Minimum of 8 years of HR experience, with at least 3 years in progressive leadership roles.
  • Minimum of 5 years of experience in global HR Operations such as employee transactions, hiring, terminations, job changes, onboarding, compensation changes, and/or offboarding.
  • Minimum of 3 years of experience with HR Systems such as Workday, Oracle HCM, PeopleSoft, Kronos, ADP, 1C, Ramco, and/or UKG Workforce Management Pro.
  • Experience leading individual contributors, teams, and departments.
  • Proven track record of managing HR functions in a complex, international environment.
  • Strong understanding of global HR practices.
  • Excellent leadership, communication, and interpersonal skills.
  • Fluent in English; additional languages are a plus.

Benefits

  • health, welfare, and retirement benefits
  • performance bonus

Job title

Global HR Operations Director

Job type

Experience level

Lead

Salary

$117,900 - $168,000 per year

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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