Senior Support Technician resolving complex IT issues for diverse businesses. Collaborating with L1 technicians and leading technical projects for IT management services.
About the role
- Enterprise Architect leading development and governance of enterprise architecture at Zurich. Shaping technology landscape to align with business goals for Commercial Insurance programs and platforms.
Responsibilities
- Define and evolve the target enterprise architecture across CI initiatives, ensuring it supports long-term business strategy and transformation goals.
- Lead the development and continuous refinement of the CI IT Playbook, establishing clear architectural principles, standards, and decision frameworks.
- Collaborate with Business and IT stakeholders creating IT roadmaps, acting as a strategic advisor and change agent.
- Drive architecture governance and chair the Design Authority, proactively shaping the strategic technology agenda.
- Translate complex business needs into visionary, scalable, and secure architecture solutions that anticipate future demands.
- Develop and maintain reference architectures across application, data, and business domains, aligning them with enterprise strategy and innovation priorities.
- Build and energize an architecture community across Zurich Commercial Insurance Units, fostering alignment, innovation, and knowledge sharing.
- Guide and mentor solution architects, ensuring architectural deliverables reflect strategic intent and enterprise-wide consistency.
- Own and manage architecture artefacts as living assets that support decision-making, governance, and transformation.
- Scout emerging technologies and assess their strategic relevance, championing innovation and future-readiness across CI.
Requirements
- 7+ years of experience in IT architecture, with at least 3 years in an enterprise architect role
- Bachelor’s or Master’s degree in Computer Science, Information Systems, or related field
- Proficiency in architecture frameworks (e.g., TOGAF)
- Expertise in defining enterprise target architecture, IT architecture principles, integration patterns, and technology lifecycle management
- Proven knowledge and experience in the insurance industry, preferably within commercial insurance
- Strong leadership and stakeholder management skills
- Excellent communication and strategic thinking abilities
Benefits
- enjoy the best of both worlds with the flexibility to work up to two days remotely per week within Switzerland
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Enterprise Architect shaping IT infrastructure strategy at ECCO Gulf Majorel Qatar. Responsible for designing and implementing enterprise solutions to drive operational efficiency.
Counterfeit Specialist at eBay ensuring accurate counterfeit identification and supporting anticounterfeiting efforts. Conducting analyses and collaborating cross - functionally to drive counterfeit risk mitigation.
IT Support Specialist providing technical support for on - site POS and IT systems during events at Aramark Sports & Entertainment. Collaborating with IT Lead and ensuring high - quality IT services are delivered.
Lead IT Engineer driving design and implementation of high - performance computing solutions at Honeywell. Collaborate across teams to enhance computing efficiency and operational capabilities.
Enrollment Solutions Help Desk Specialist responsible for addressing inquiries regarding benefits enrollment system. Collaborating with clients in K - 12 market within a high - volume call center environment.
Permit Technician handling permit counter work and application processing for local municipality. Providing customer support and ensuring completeness of permit applications while coordinating with staff.
IT Sachbearbeiter responsible for ticket management and customer support in German IT services. Working in a dynamic environment focused on technology and innovation.
Technical Support Specialist role supporting French - speaking customers at DATAGROUP. Involves technical troubleshooting and ticket management for client inquiries.
IT Help Desk Agent apprentice assisting with IT support services in a healthcare technology environment. Engaging in formal training and mentoring as part of the intensive apprenticeship program.