Hybrid Director, Revenue Operations

at DaVita Kidney Care

• Job title: Director, Revenue Operations
• Job type: Full Time
• Experience level: Lead
• Salary: $146,000 - $215,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Malvern, United States

About the role

• Director of Revenue Operations managing revenue cycle teams, ensuring compliance and optimization in healthcare services. Leading strategic improvements, team performance, and operational success.

Responsibilities

• Responsible for operational oversight and strategic planning for revenue cycle teams and related activities.
• Builds revenue cycle teams, analyze their performance, identify trends, communicate results, and improve process performance impacting the revenue cycle.
• Determines opportunities for improvement and facilitate process improvement to affect change in order to achieve revenue cycle best practices and ensure consistency and compliance with DaVita policies and state and federal regulations.
• Establishes short and long-term goals for teams based on key performance metrics.
• Performs high-level analysis of key performance metric trending.
• Conducts monthly A/R reviews, and establishes short-term and long-term goals.
• Directs and participates in performance management measures as appropriate in accordance with People Services and Legal Support Teams.

Requirements

• Bachelor’s degree in related field required , Master’s degree preferred
• Minimum of five (5) years of related experience required
• Ability to meet goals individually and in a team environment
• Demonstrated ability to motivate others and build commitment to our ROPS Mission and Vision in order to execute on necessary tasks and achieve goals
• Ability to read and interpret an extensive variety of documents such as contracts, claims, instructions, policies, and procedures
• Experience with strategic planning and implementation of new initiatives
• Increasing levels of senior leadership responsibility in healthcare revenue operations
• Strong knowledge of healthcare revenue cycle (ex: Patient Intake, Billing, Collections, etc.)

Benefits

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace ® , backup child and elder care, maternity/paternity leave and more
• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.