Director of Marketing Planning and Strategy driving Salesforce's marketing initiatives, partnering with CMO's Chief of Staff to enhance operational excellence and strategic execution.
Responsibilities
Partner with the Chief of Staff to the CMO to define and drive the Strategy and Operations strategy, translating vision into actionable plans and ensuring meticulous execution across all initiatives.
Lead the design, implementation, and optimization of marketing operations processes and systems for the Strategy and Operations team, enhancing efficiency, scalability, and data integrity.
Serve as a central liaison and orchestrator across Strategy and Operations as well as across other key Marketing stakeholders, ensuring alignment, facilitating decision-making, and fostering cohesive execution.
Own the V2MOM (strategic planning framework) process for the Strategy and Operations team, driving creation, tracking, and governance to ensure alignment with overarching business objectives.
Oversee the preparation of high-impact materials for key internal and external engagements, including executive briefings, Marketing Business Reviews, all-hands meetings, and strategic presentations, ensuring a consistent and compelling narrative for the Strategy and Operations team.
Directly manage and/or oversee critical strategic projects and programs within the Strategy and Operations team, ensuring timely delivery and successful outcomes.
Manage the Strategy and Operations budget, optimizing resource allocation, and ensuring efficient spend across initiatives.
Ensure the Strategy and Operations team has access to the necessary tools, training, and resources to operate effectively and achieve their goals.
Requirements
12+ years of progressive leadership experience in marketing operations, marketing strategy, or a Chief of Staff role within a large, global enterprise technology company.
Proven expertise in marketing operations, Finance or analytics.
Advanced Excel skills required.
Detail oriented and outstanding at handling large datasets.
Demonstrated success in driving strategic initiatives from conception to completion, with a strong focus on measurable business outcomes.
Exceptional communication skills (written and verbal), with the ability to represent senior leadership, influence diverse stakeholders, and articulate complex information clearly and concisely.
Strong interpersonal skills, with a proven ability to build and maintain strong relationships across all levels of a matrixed organization, fostering trust and collaboration.
Highly analytical and data-driven, with the ability to translate insights into actionable strategies and optimize performance.
Adept at anticipating needs, proactively identifying challenges, and developing creative solutions in a fast-paced, dynamic environment.
Experience with Salesforce's V2MOM framework or similar strategic planning methodologies is highly desirable.
Comfortable managing ambiguity, navigating change, and prioritizing effectively across multiple competing demands.
Bachelor's degree or equivalent relevant experience required.
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