Hybrid Director, CMO Strategy – Planning

at Salesforce

• Job title: Director, CMO Strategy – Planning
• Job type: Full Time
• Experience level: Lead
• Salary: $177,600 - $257,600 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, San Francisco, United States

About the role

• Director of Marketing Planning and Strategy driving Salesforce's marketing initiatives, partnering with CMO's Chief of Staff to enhance operational excellence and strategic execution.

Responsibilities

• Partner with the Chief of Staff to the CMO to define and drive the Strategy and Operations strategy, translating vision into actionable plans and ensuring meticulous execution across all initiatives.
• Lead the design, implementation, and optimization of marketing operations processes and systems for the Strategy and Operations team, enhancing efficiency, scalability, and data integrity.
• Serve as a central liaison and orchestrator across Strategy and Operations as well as across other key Marketing stakeholders, ensuring alignment, facilitating decision-making, and fostering cohesive execution.
• Own the V2MOM (strategic planning framework) process for the Strategy and Operations team, driving creation, tracking, and governance to ensure alignment with overarching business objectives.
• Oversee the preparation of high-impact materials for key internal and external engagements, including executive briefings, Marketing Business Reviews, all-hands meetings, and strategic presentations, ensuring a consistent and compelling narrative for the Strategy and Operations team.
• Directly manage and/or oversee critical strategic projects and programs within the Strategy and Operations team, ensuring timely delivery and successful outcomes.
• Manage the Strategy and Operations budget, optimizing resource allocation, and ensuring efficient spend across initiatives.
• Ensure the Strategy and Operations team has access to the necessary tools, training, and resources to operate effectively and achieve their goals.

Requirements

• 12+ years of progressive leadership experience in marketing operations, marketing strategy, or a Chief of Staff role within a large, global enterprise technology company.
• Proven expertise in marketing operations, Finance or analytics.
• Advanced Excel skills required.
• Detail oriented and outstanding at handling large datasets.
• Demonstrated success in driving strategic initiatives from conception to completion, with a strong focus on measurable business outcomes.
• Exceptional communication skills (written and verbal), with the ability to represent senior leadership, influence diverse stakeholders, and articulate complex information clearly and concisely.
• Strong interpersonal skills, with a proven ability to build and maintain strong relationships across all levels of a matrixed organization, fostering trust and collaboration.
• Highly analytical and data-driven, with the ability to translate insights into actionable strategies and optimize performance.
• Adept at anticipating needs, proactively identifying challenges, and developing creative solutions in a fast-paced, dynamic environment.
• Experience with Salesforce's V2MOM framework or similar strategic planning methodologies is highly desirable.
• Comfortable managing ambiguity, navigating change, and prioritizing effectively across multiple competing demands.
• Bachelor's degree or equivalent relevant experience required.

Benefits

• time off programs
• medical
• dental
• vision
• mental health support
• paid parental leave
• life and disability insurance
• 401(k)
• employee stock purchasing program