Hybrid Digital Learning Specialist

at Judge & Priestley

• Job title: Digital Learning Specialist
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Associate's Degree
• Tech skills: iOS, ITSM, ServiceNow
• Location requirements: Hybrid, Bromley, United Kingdom

About the role

• Digital Learning Specialist at Judge and Priestley Solicitors creating guides and delivering IT training sessions. Focusing on making technology simple and useful for colleagues.

Responsibilities

• We are expanding our dynamic and friendly Technology, Innovation & Change team here at Judge & Priestley.
• As the firm grows, we want to make sure our colleagues get the most out of the tools they use every day, whether that is Microsoft 365, our service desk, or other business systems.
• We are looking for an enthusiastic and experienced Digital Learning Specialist to take ownership of how we document and share knowledge.
• You will create clear, practical guides, publish helpful articles in our Help portal, and deliver engaging training sessions to colleagues.
• From “how do I use Outlook more effectively?” to “what’s new in Teams?”, you will be the person who makes technology simple, useful, and less intimidating.
• This role will be ideal for an articulate and strong communicator who loves the responsibility of shaping how IT knowledge is shared across the organisation.

Requirements

• **Experience:**
• ** **
• Experience in technical writing or IT training (ideally both)
• Ability to explain complex topics in a simple, engaging way.
• Excellent written and verbal communication skills.
• Confidence speaking to groups and running live training.
• A structured, organised approach with attention to detail.
• Background in professional services or law firms - Desirable
• Interest in adult learning methods and making training engaging - Desirable
• ** **
• **Knowledge:**
• ** **
• Strong knowledge of Microsoft 365 (Outlook, Teams, Word, Excel, PowerPoint, OneDrive, SharePoint).
• Familiarity with Apple iOS devices.
• Experience managing a knowledge base or ITSM knowledge module (e.g. Freshservice, ServiceNow) - Desirable
• Familiarity with Windows 10/11 desktops.
• Familiarity with e-learning tools or video creation for training - Desirable

Benefits

• **Profit Share Scheme**
• We want all our employees to have a share in the success of the firm. This non contractual bonus is paid in June based on the profit from the previous financial year.
• **Volunteer Sabbatical**
• We offer our employees up to 2 days paid leave a year to contribute towards our CSR efforts.
• **Long Service Awards**
• We recognise long service through special lunches, extra time off and a monetary reward.
• **Wellbeing - Worklife Central**
• This multi-format programme covers four main topic areas: Careers, Families, Wellbeing and Inclusion. Support and resources are available through a wide range of online live talks, support groups and workshops, long and short-form videos accessible on demand and a library of articles, blogs and podcasts.
• **Medicash **
• You will be enrolled into our scheme which provides cashback on a range of health services.
• **Pension**
• All employees are entitled to join our auto enrolment pension scheme. You will be enrolled in the pension after 3 months of employment dependent on age and salary.
• **Generous & Flexible Annual leave**
• We have a minimum of 25 days across the firm and you will receive an additional day’s holiday after every completed year of service to a total maximum of 30 days. You are also able to carry over up top 5 days of unused holiday entitlement.
• **Birthday off**
• If your birthday falls on a working day, you can have that day off as an extra day’s leave.
• **Maternity, Paternity and Adoption Leave**
• We include family friendly policies when after two years’ service you will be eligible for our enhanced maternity, paternity and adoption leave.
• **Death in Service Insurance**
• All employees will be entitled to 2 x salary.
• **Legal Fees**
• After one years’ service, you will be entitled to a contribution towards legal fees.
• **Recruitment Incentive**
• We offer up to £2,000 (dependent on level of seniority) referral bonus to say thank you for introducing a job candidate that becomes employed by J&P and passes their probation.
• **Season Ticket Loan**
• After probation, you are entitled to apply for an interest free advance for a season ticket to use public transport to reach your place of work.
• **Cycle to Work Scheme**
• Allows you to make a saving of 25% - 39% on the retail price of a bike.