Learning & Development Manager developing and implementing training programs for insurance operations teams. Collaborating with stakeholders to enhance performance and operational excellence.
About the role
- Training Specialist at Imagineeer delivering training for enterprise data platforms in federal healthcare and defense environments, focusing on compliance and user adoption.
Responsibilities
- Deliver instructor-led and virtual training sessions for enterprise data platforms and analytics tools
- Support user onboarding to systems integrating MHS GENESIS, TRICARE, and United States Transportation Command
- Execute training content covering zero-trust controls, ICAM policies, privacy requirements, and CUI handling
- Develop and update training documentation, user guides, and quick-reference materials
- Maintain training materials for audit and compliance reviews
- Incorporate user feedback into curriculum improvement recommendations
- Track training participation, completion metrics, and knowledge assessments
- Conduct user feedback sessions and surface improvement recommendations to senior SMEs
- Support change management and adoption initiatives
- Coordinate with cybersecurity teams to keep training content current with policy and system updates
Requirements
- 3 to 5 years of experience delivering technical or systems training in federal or regulated environments
- Experience supporting enterprise IT systems or data platforms
- Familiarity with federal cybersecurity and privacy requirements (NIST 800-series, HIPAA, RMF basics)
- Strong presentation and facilitation skills
- Ability to explain technical concepts in clear, operational language to non-technical users
- Experience creating and maintaining training materials and job aids
- Must be able to obtain a Public Trust clearance
Benefits
- 401(k) matching
- Competitive salary
- Health insurance
- Paid time off
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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