Responsable Formation managing training development and compliance at TSG Services France. Overseeing strategic training initiatives and ensuring quality and regulations in professional development.
About the role
- Customer Training Manager leading training strategy and content delivery for small businesses in Asia at Xero. Building strong stakeholder relationships and optimizing training impact across the region.
Responsibilities
- Design and own the regional training strategy, setting KPIs and driving results
- Orchestrate content production, and excel at delivering live training and presentations
- Build strong relationships with Go-To-Market teams, regional stakeholders, and global content creators
- Analyze metrics to refine and optimize our offerings for maximum impact
- Continuously refresh and enhance the curriculum, translating customer needs into compelling interactive learning experiences.
Requirements
- Proven track record in developing/delivering dynamic live education content
- Extensive experience in public speaking and delivering high-impact presentations
- Expert stakeholder and project management
- Commercial acumen
- Ability to translate needs into engaging product stories
- SaaS, accounting, or small business experience is a plus.
Benefits
- Offering very generous paid leave to use however you’d like (plus statutory holidays!)
- Dedicated paid leave to care for your physical and mental wellbeing
- Employee Assistance Program to access mental health care for you and your family
- Life insurance
- Employee resource groups
- 26 weeks of paid parental leave for primary caregivers
- Employee Share Plan
- Beautiful offices with weekly fitness and yoga classes
- Flexible working
- Career development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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