Customer Engagement Specialist engaging with clients and driving adoption of Practical Guidance at LexisNexis Australia. Collaborating with teams to embed solutions in user workflows with a focus on customer satisfaction.
About the role
- Customer Success Manager working with UK customers at Aircall. Focused on client portfolio growth and satisfaction in a fast-paced environment.
Responsibilities
- Grow and nurture a portfolio of clients for the UK market
- Maximise your portfolio’s expansion while minimizing churn risks
- Own and manage renewal activities
- Gather customer product feedback
- Develop and automate processes
- Bring in new ideas to delight customers
- Be the main point of contact for customers
Requirements
- Excellent verbal and written communication skills.
- Fluent English is a must.
- Passion for consistently providing excellent customer experience.
- Comfortable managing several tasks and issues in a fast-paced environment.
- Previous experience in a sales and/or CSM position is preferred.
Benefits
- Competitive salary package & benefits
- Work-life balance is important
- Fast-learning environment
- Entrepreneurial and strong team spirit
- Diverse and multicultural team environment
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Provide technical, clinical, educational, and sales support for Abbott leadless technology. Educating healthcare providers and driving therapy adoption in the Great Plains Territory.
Customer Success Team Lead managing Customer Success Managers and Account Managers for Clio's EMEA operations. Driving retention, adoption, and growth in a client - focused role.
Partner Success Associate enhancing partnerships through insights and performance analysis in a leading commerce technology company. Supporting marketing lifecycle and driving exceptional partner service.
Senior Customer Success Manager at TrueContext, leading account management and ensuring customer satisfaction through best practices. Focused on onboarding, engagement measurement, and renewal processes.
Customer Success Manager Jr. at Saipos responsible for client retention and activation. Collaborate with teams to provide a positive customer experience and resolve operational issues.
Account Manager dedicated to customer success in healthcare technology. Ensuring retention and growth within an established customer base while developing strategies for product engagement.
Head of Customer Success overseeing Account Management team at an AI growth platform for service businesses. Focused on driving revenue, retention, and team performance.
CRM Specialist managing CRM data accuracy and supporting business development at King & Spalding. Collaborating with stakeholders and providing user support in a dynamic legal environment.
CRM Specialist joining Marketing team in Malta, driving customer retention strategies and campaign performance analysis within iGaming.