Project Manager handling technical and commercial responsibilities for sprinkler modifications. Managing repair orders and ensuring project compliance while liaising with customers.
FD
Hybrid Customer Service Representative
Posted 3 months ago
About the role
- Customer Service Representative managing inbound and outbound calls for gym memberships. Documenting customer interactions and assisting with membership inquiries while providing excellent customer service.
Responsibilities
- Take inbound and outbound calls from members of our clients’ gyms
- Respond to customer questions in accurate and timely manner following established policies
- Explain options regarding upgrading, downgrading, or canceling memberships
- Update billing and personal information per customer request
- Document customer interaction with our in-house software
Requirements
- Must commit to set schedule with minimum of 20 hours per week (Monday through Friday)
- Positive attitude and excellent communication skills
- Team player with willingness to learn and grow
- Basic computer and typing skills
- 1+ year experience in call center customer service environment (preferred)
- Willing to work 12-7 PM Mountain time
- willing to come in office for first month of training then work remotely
Benefits
- Health insurance (including medical, dental, life, and vision)
- 401(k) with company match
- Paid holidays
- Paid vacation
- Free VASA Fitness gym membership – includes total access to weights, cardio, basketball, swimming pool, tanning, and more at any location!
- Gift card bonuses for attendance
Job title
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Experience level
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Degree requirement
Location requirements
Project Manager overseeing sprinkler system projects with technical and commercial responsibilities. Collaborating with clients and ensuring project compliance in Losheim am See, Germany.
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