Onsite Customer Service Manager

Posted 5 days ago

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About the role

  • Customer Service Manager at Coles Supermarkets overseeing customer service in Mareeba. Leading team to provide outstanding shopping experiences and store presentation.

Responsibilities

  • Accountable for the running of customer service department
  • Responsible for checkouts and customer service desk
  • Contributing to store presentation and customer engagement

Requirements

  • Previous experience in fast-paced customer-facing role
  • Proven leadership experience
  • Ability to maintain excellent service standards
  • Knowledge in team culture and member health

Benefits

  • 5% discount on supermarket and liquor purchases
  • Double discount periods (10%) throughout the year
  • Exclusive hotdeals for team members
  • Digital recognition platform for rewards
  • Comprehensive induction and management training
  • Access to novated car leases
  • Team member share plan for purchasing shares
  • Paid parental leave

Job title

Customer Service Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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